ELIDA HERNANDEZ
**************@*****.***
Objective: TO OBTAIN A JOB IN A WELL-ESTABLISHED COMPANY WHERE I CAN GROW AND UTILIZE MY SKILLS TO THE BEST OF MY ABILITY.
Skills: INITIATIVE-TAKING, FLEXIBLE ADMINISTRATIVE ASSISTANT WITH 20 PLUS YEARS OF EXPERIENCE IN THE MEDICAL FIELD. ESPECIALLY SKILLED AT BUILDING EFFECTIVE, PRODUCTIVE WORKING RELATIONSHIPS WITH INTERNAL AND EXTERNAL CUSTOMERS. THE ABILITY TO WORK INDEPENDENTLY OR AS A COLLABORATOR. EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS. THE ABILITY TO MULTI-TASK. METICULOUS AND ORGANIZED. BILINGUAL.
Experience:
Patient Navigator/ Administrative Assistant
Southern Arizona Infectious Disease Specialist
A Campus of Az Community Specialists Tucson, Az.
12/20 – Present
Plan meetings, organize and schedule appts, Physician hours input to payroll.
Email and calendar management, internal communication
Collaboration, Facilitation, Patient care, Medical Terminology, Hospital, and ID
Overall see all front operations
Check-in And Check-out
Registrations, Referrals, Authorizations,
Scheduling 7 Physicians
Answering a multi-phone lines and Triage
Message taking and transferring to pertaining RN, MA, Physician.
Epic, Cerner, EMR
Scheduling for multiple Physicians and outside facilities
Medical Records
New Patient referral triage
Daily collection of co-pays and patient payment.
A/R, Daily reconciliation
Daily communication with Billing department via email for patient payments
Schedule physician meetings on google calendar, outlook and Epic.
External lawyer communication for provider, respond to emails/faxes, Set up phone conference/ meeting. Input invoices.
University of Utah Hospital and Clinics
Referrals Specialist Salt Lake City, Utah
02/20- 12/20
●Receive Internal, External and Outgoing Referrals. Knowledge of all hospital and clinics scheduling protocol.
●Assignment of own clinic or specialty. Schedule all referred patients to clinics accordingly.
●Register all patients Demographics, Insurance verification.
●Receive incoming calls from internal, incoming, and outgoing. Scheduling, transferring, medical records.
●Epic, Outlook, OneNote, Excel, Word,
Dr. Calvin’s Clinic
Administrative Asst/ Tech Salt Lake City, UT
06/2019- 1/2020
●Taking X-rays and putting patients on tractions for spine correction
●Making patients plan of treatment.
●Medical Records/ HIM
●Oversee all front office operations.
●Scheduling and registering
●Charge entry
●Eligibility and verification of insurances
●EMR, EXCEL, WORD
SOUTHERN ARIZONA INFECTIOUS DISEASE SPECIALIST TUCSON, AZ. 85712
ADMINISTRATIVE ASSISTANT 10/2012- 05/2019
●Oversee all front office operations.
●Scheduling and registrations, 6 Providers.
●Charge Entry, Medical billing ICD-9, Posting, Resubmits, Electronic Filling, A/R, A/P
●Eligibility and verification of Insurances, collect copays, Obtain Referrals and Prior AUTH’s, medical records.
●EMR, EXCEL, WORD
XRAY PHYSCIANS LTD TUCSON, AZ.85732
FRONT OFFICE SUPERVISOR 1/2008- 3/2011
●Oversee all front office operations.
●Scheduling and registering, all imaging.
●Eligibility and verification of Insurances, collect copays, Obtain Referrals and Prior AUTH’s
●Charge Entry, Medical billing ICD-9, Posting, Resubmits, Electronic Filling, A/R, A/P
●Surveillance mammography tracking
●Medical records
Education:
CHICANOS POR LA CASA PHOENIX, AZ
GED
References: Available upon request