Customer Service Assistant Manager

MARISEL ALMIROLA DIAZ

**** ** *** *****, *****, Florida 33175 Email: ***************@*****.*** Phone: 305-***-****

Summary: Self-motivated individual that would like to contribute to Miami Dade County community to offer my excellent customer service and quick counting skills. Ability to work effectively in teams, as well as independently, in fast-paced environments.

Work Experience:

Miramar Senior Living V Assistant Manager 2015- Current Miami Florida

Aided residents in administration of medications and monitored medication supplies.

Transporting patients, answering patients call lights and requests, reporting observations of the patient to nursing supervisor.

Transferring the residents from one place to another while ensuring their comfort.

Weighing the residents on a periodic basis and make sure that all information is recorded in the computer immediately.

Maintaining confidentiality of residents personal and medical information.

Protecting the organization's value by keeping patient information confidential.

Dona Nely Restaurant Cashier 2010- 2015 Miami Florida

Balance the cash registers and calculate the deposit to prepare it for the bank to retrieve.

Managed cash drawers and cash retrieval.

Completed sales transactions using cash, credit cards and debit cards.

Counted cash receipts at end of the day to ensure accuracy.

Performed cash handling and counting down the cash drawers.

Prepared bank deposits and processed paperwork for the daily business folder.

Skills: Mathematical skills, Accuracy, Attention to detail, Honesty, Problem-solving skills

Certifications: Mid-level Technician in Business Economy, First Aid and CPR (ARC) 2023

Reference: Upon request

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