Customer Service Building Materials

Eyerusalem Lealem

617-***-**** * Clifton Place, Apt. 220

***********@*****.*** Cambridge, MA 02140

Summary Experienced customer service professional with hands-on skills in processing customer transactions while providing friendly service. Knowledgeable of cash registers, money handling, and basic math.

Skills • Cash-handling • Customer service

• Computers • Quick learner

• Bilingual in Amharic & English • Initiative to work independently

Experience Cashier – Building Materials, Bahirdar, Ethiopia Nov 2017 – Feb 2019

Sold building materials including cement, metals and wood; advised customers on the best products for their needs.

Processed customer transactions through cash register ensuring accuracy at all times.

Counted cash register at the beginning and end of shift.

Maintained the appearance of store throughout the day.

Greeted customers upon their arrival in the store; immediately answered questions.

Trained new staff on how to operate cash register, work with customers, identify building materials and maintain store appearance.

Acknowledged by manager on multiple occasions for excellent work ethic.

Education Bachelor’s Degree in Applied Biology Aug 2016

Bahirdar University, Ethiopia

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