Medical Assistant Patient Care
Resume:
Wykeshia Stockton
Grovetown, GA *****
****************@*****.***
As a Medical Assistant I am responsible for providing administrative support to ensure efficient operation of the medical office/hospital. I support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Assistant Proceduralist
Emory Healthcare(Women's OB/GYN) - Atlanta, GA
January 2022 to October 2023
• Greet patients in waiting area, assure patient flow runs smoothly and efficiently, escort patients to discharge counter
• Assist the physician with exams, pap smears, LEEP, colposcopy, Endosee, IUD insert/removal, bladder scan, and other in office minor procedures
• Prepare patients for examinations, and administer immunizations and injections, as directed by the physician
• Obtain patient history; assess/triage patient, measure vital signs, and record information on chart
• Position instruments and equipment and hand to physician as directed. Clean and sterilize instruments and equipment after use.
• Perform quality checks on medical equipment
• Monitor disposable inventory and place orders for medical supplies and pharmaceuticals
• Collects blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
• Pull lab charts, and annotate patient charts with exam and treatment results
• Work proficiency with Powerchart
Medical Assistant
Medical Associates Plus(Pulmonary) - Augusta, GA
July 2020 to January 2022
• Interview patients and document basic medical history
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Arrange hospital admissions and laboratory services
• Check with patients and type up patients charts
• Assist during medical examinations
• Produce and distribute correspondence memos, letters, faxes and forms
• Handle receivable and payable accounts and keep financial records
• Prepare and clean treatment rooms and medical instruments
• Work proficiency with ECW
Medical Assistant
Augusta Gastrointestinal Specialist - Augusta, GA
March 2019 to October 2019
Verifies patient information by interviewing patient, recording medical history and updating medication in patient chart
● Verify authorization status by pulling claim status information recorded post session
● Check and respond to patient messages
● Schedule patient appointments using Allscript system
● Confirming patient for procedures
● Call medical facilities to schedule diagnostic testing
● Follow prescription refill procedures
● Assist the provider with patient education for testing and procedures
● Assist patients with questions and concern regarding result letters
● Assist with authorization for medication, procedures and testing Claims Specialist
Wellcare, Medicaid
July 2018 to March 2019
Verify patient insurance eligibility through medical record database
● Change Primary Care Physician information and notating updates within systems
● Modifying Member Demographic information given by provider and/or patient
● Initiate claim appeals and notifying provider of updates needed
● Verify authorization status by pulling claim status information recorded post session
● Filed complaints and grievance while still providing quality customer service
● Reviewing claim image with details on review for final processing and entry Customer Service/Mentor
Sitel, Inc
June 2014 to January 2017
• Managed incoming calls and customer service inquiries
• Resolved escalated customer issues by Identifying needs to achieve satisfaction
• Facilitated on job training with new hires and internal professional development
• Relay technical tickets to appropriate department
• Provide accurate, valid and complete information by following company policy Education
Associates of Occupational Science in Medical Assisting in Medical Assistant Motte Technical College - Augusta, GA
October 2017 to May 2018
Skills
• Customer service
• Laboratory
• Team player
• Patient Care
• Receptionist
• Vital Signs
• CPR Certified
• EHR
• Injections
• Scheduling
• Medical Office Experience
• eClinicalWorks
• Epic
Certifications and Licenses
Certified Medical Assistant
First Aid Certification
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