Karen Smith
Here to help your establishment succeed further.
Chester, PA 19013
*********@*****.***
I am a mature hard worker and a team player, fast learner. Willing to relocate to: Delaware County, PA - Philadelphia, PA Authorized to work in the US for any employer
Work Experience
Office Manager
Ann's Professional Home Care-Drexel Hill, PA
September 2021 to June 2024
I handled all inquiries phone, in person, clients, staff, driving, training, home visits, state coordinators, Home Care, cleaning, typing, records, Microsoft Word, job advertising, posts on Facebook, Instagram and using Canva, receptionist.
Guest Service Representative
The Olympia Companies-Swarthmore, PA
June 2022 to January 2024
Hotel experience, resolution sales, daily reporting, handling all accounts efficiently and accurately, problem resolution, security agent, cash balancing, inventory, suggestive selling techniques, monitoring email accounts, troubleshooting of hotel systems, wake-up calls, night audits, exceptional customer service, data entry, cashier, clerical, banking, balance books, etc. Everything that is needed. Office Administrator
Rooter Guy Plumbing-Upper Darby, PA
June 2022 to August 2022
Payroll, customer service, invoices, clerical, data entry, Education
Community college of Philadelphia in Behavior Health Community College of Philadelphia - Philadelphia, PA June 1984 to June 1985
Skills
• Guest Services
• Front Desk
• Administrative Experience
• Night Audit
• Clerical Experience
• Home Care
• Office Management
• Residential Cleaning
• Cleaning Experience
• Auditing
• Laundry
• Microsoft Excel
• Data Entry
• Cash Handling
• Guest Relations Experience
• Driving
• Customer service
• Computer skills
• English
• Organizational skills
• Time management
• Communication skills
• Sales
• Typing
Certifications and Licenses
Direct Support Professional Certification
September 2021 to Present
I have passed and received certificate in doing Homecare