Systems Engineer It

Abe Ungar

IT Engineer

Passaic NJ

*********@*****.*** 718-***-****

https://www.linkedin.com/in/avrohomungar

https://github.com/abeu1

OBJECTIVE

Experienced IT professional seeking a new and exciting role. With a solid foundation in Microsoft and Cloud Solutions, Networking, Firewalls, and End-User Computing, I aim to contribute effectively to the support of users and IT infrastructure.

CERTIFICATIONS

CompTIA A+, Network+, Security+ (2019)

Cisco CCNA (2020)

MS-500: Microsoft 365 Security Administration (2021)

SKILLS

Infrastructure: Dell and HP servers, Hyper-V and VMWare, Veeam, MSP360, StorageCraft backups.

Microsoft Technologies: Microsoft 365, Exchange, Entra ID, Azure, Active Directory, Group Policy.

Networking: Network Protocols, VPNs, Endpoint Protection, Cisco, and SonicWall devices.

Scripting: Bash, Python, and PowerShell.

EXPERIENCE

Jan 2022 - June 2023 Systems Engineer

Quantech Corporation New York, NY

Collaborated with a team of engineers to architect and deploy Microsoft Azure environments for clients, compliant with CIS security benchmarks. Responsibilities included configuring Resource Groups, Virtual Networks, Subnets, and Storage Accounts.

Implemented Microsoft Entra Connect for synchronization from on-premises servers to Azure, created Virtual Machines for Azure Virtual Desktop, and managed File Shares among other Azure services. Successfully migrated on-premises servers to Azure, enhancing client infrastructure scalability and efficiency.

Developed PowerShell scripts to streamline administrative tasks: Automated user and group management, generated detailed reports from Microsoft 365 services, and executed various Windows processes.

Deployed Sentinel One and Webroot Endpoint Detection and Response solutions on workstations and servers, monitored the dashboards for suspicious activity, and worked with the SOC to allow/block certain applications.

Provided IT support to 100+ users through ConnectWise RMM tool and wrote/updated documentation with ITGlue.

March 2021 – Dec 2021 Desktop Support

Banco Do Brazil New York, NY

Managed and monitored network operations, ensuring optimal performance and security through real-time adjustments and rule configurations using Cisco ASA’s ASDM, and SolarWinds Orion.

Setup and configured servers, routers, and switches in the data center. Oversaw Virtual Machines using VMware ESXi, including VM restarts, creation, snapshot management, and resource adjustments.

Supported end users with installing/troubleshooting apps such as Bloomberg, Netx360, Webex, Teams, Zoom, Adobe, Polycom and Cisco IP phones, and Proprietary banking software.

Feb 2020 – Feb 2021 Network Engineer

Technology Partners New York, NY

Administered network security and access through SonicWALL and Cisco Meraki setups, establishing SSL VPNs, creating NAT policies, and configuring DHCP scopes and IP reservations.

Managed hundreds of macOS and iOS devices with JAMF and Apple School Manager, assigned devices to users, installed the required apps and settings on the device, and used content filtering on JAMF to allow/restrict access to certain websites.

Created email accounts in Microsoft 365, set up MFA, blocked spam emails and domains, managed email forwarding, assigned licenses, online archiving, traced missing emails, managed users and groups in Azure AD, Outlook troubleshooting, and scan to email with Microsoft 365 or Gmail as email relay.

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