Customer Service Data Science

Seamus Murtagh **********@******.***

*** *** **** ***** ***** PA 19063 267-***-****

EDUCATION

TEMPLE UNIVERSITY – Fox School of Business, Philadelphia, PA August 2021 – May 2023 Bachelor of Business Administration

Major: Business Management

Honors: University Honors Program, Fox Honors Program Awards: President’s Scholar

Selected Courses: Marketing Management, Leadership and Organizational Management, Data Science, Legal Environment of Business, Microeconomic Principles, Statistical Business Analytics, Financial Accounting WEST CHESTER UNIVERSITY OF PENNSYLVANNIA – West Chester, PA Anticipated Graduation: May 2025

Bachelor of Science

Major: Marketing

Selected Courses: Corporate Finance, Entrepreneurial Marketing, Sports Marketing, Business and Society Activities: Delta Chi Fraternity

Position(s): Recruitment Chair

EXPERIENCE

Murtagh Brothers Construction, Newtown Square, PA May 2023 – August 2023 Intern

• Tracked and updated cost data, processed invoices and estimates in QuickBooks System

• Coordinated and reviewed shop drawings and required submittals for township approval

• Contacted subcontractors and inspectors to ensure building codes

• Assisted in creating marketing and cost-cutting strategies Wawa, Media, PA May 2019 – June 2023

Customer Service Associate

• Made every customer feel welcomed and appreciated by giving service with a smile and with a formal greeting while wishing them well

• Maintained customer satisfaction with a positive attitude and effective communication skills

• Performed different tasks around the store such as register, deli, beverages, and facilities

• Upkept the store and made sure everything was in order

• Catered to the customers’ needs

Icona Windrift, Avalon, NJ May 2022 – August 2022

Restaurant Server

• Served and took food and drink orders to customers during breakfast and lunch

• Provided customer service to patrons and got orders in on time

• Went above and beyond with efficient service to 10+ tables a shift

• Catered to the customers’ needs

SKILLS

Software: Microsoft Word, Excel, PowerPoint

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