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MATEO ROBERTO LOPEZ

**** **** ****** *********, ** 78550 956-***-**** **************@*****.*** OBJECTIVE

Seeking a position to influence organizational team building and communicate with other team members to support internal and external assignments.

EDUCATION

High School Diploma, Harlingen High School Graduated 2009 HARLINGEN, TEXAS

• Media Technology President

• 2.0 GPA

EXPERIENCE

Tactical Switch Board Operator 01-16-11 to 01-16-15 United States Marine Corps

CAMP PENDLETON, CALIFORNIA

• Coordinated general corporate messaging and voicemail for organization with hundreds of employees on multiple bases in Afghanistan by being a part of Operation Enduring Freedom in the year 2012.

• Answered calls on different network services and engaged customers with friendly, professional demeanor by giving quality assistance.

• Supported customers by managing close to a dozen calls per day efficiently while maintaining professionalism and upbeat tone.

• Documented messages and forwarded to correct individual based on service they needed by documenting each job as each one needed a specific task done.

• Installed, maintained, fixed, and delivered hundreds of phones through different private networks.

• Responded to customer inquiries with patience and positivity to establish an excellent first impression.

• Resolved problems, improved operations, and provided exceptional client support.

• Transported telephones, internet service, and cabling to customer locations throughout multiple field exercises, in shop programming, and while deployed in Afghanistan working for multiple branches such as the Army, Navy, Air-Force, and British Allied forces. Bachelor of English, University of Phoenix Graduated 2020 PHOENIX, ARIZONA

• Major: English

• 2.97 GPA

Basic Education, Texas State Technical College 2018-2019 HARLINGEN, TEXAS

• 3.0 GPA

• Won second place in a poetry contest.

• Awarded a cash scholarship from essay writing.

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