Customer Service Store Manager
Resume:
KATHRYN BYLILLY
PO BOX ***
Cell Phone: 435-***-****
**********@*****.***
Employment
Family Dollar. Montezuma Creek, UT
Assistant Store Manager fall 2021- present 2024
Supervisor/ Co Store Manager 11/2018 - 08/2019
Customer service, Answering phones calls, opening/closing store procedures, unloading trucks, cash count down at end of shift/day, restock shelves, rearrange shelves according to seasons, assisting customers, checking products from incoming vendors, assisting and assigning co workers with tasks, cleaning store floors and shelves, checking expiration dates on products, ordering products for store, checking on employees hours, classes, completing tasks online from main store company Kokopelli Inn. Bluff, UT
Front Desk Clerk
Customer service, Answering phones calls, inputting information into reservation books, checking online websites for reservations, responding to customers email questions, Cashier, cleaning front desk area, cash countdown at end of shift, filing paperwork, washing and drying uniform shirts and rags
Ute Mountain Ute Tribe Towaoc, CO
Social Service Receptionist 2/2015 - 8/2016
Customer service, answering phones, filing, faxing, copying, I.C.W.A, mail, computer, scheduling workshops for community members, making fliers, taking p.O's to be signed, ordering supplies Ute Mountain Casino Towaoc, CO
Count team 9/2013 - 5/2014
Counting currency, changing out cash boxes, working with counting machinery, working withComputer software that deal with currency info
Courtesy Loans Blanding, UT
Service Manager 3/2011 - 5/2011
Made phone calls, helped customers over the phone or in person. Filed paperwork in cabinets,Maintained office appearance. Received payment from customers and inputted information onto the computer. Renewed contracts and wrote checks out to customers, did bank deposits for the company. Kept bookkeeping of the checkbook for the company. Montezuma Creek Elementary School Montezuma Creek, UT Paraprofessional/ P.E. Teacher aide 10/2010 - 4/2011 Taught elementary students how to exercise. Played different games and sports with the students so that they would be active throughout class. Watched students while they were in P.E. class also taught a little about health topics to the students. Had other people come in to teach them about dietary needs.
Ute Mountain Casino Towaoc, CO
Soft Count 6/2006 - 7/2010
Work with handling money, inputting information onto the computer, working with machines to count, sort, and batch money. Also if needed we helped the hard count people with their job.Help trained new employees, filled out paperwork that needed to be completed. Used the ten-key calculator to add
& input numbers onto the computer.
Ute Mountain Casino Towaoc, CO
Soft Count/ Meter Reader 6/2005 - 1/2006
Read and write down meter readings on slot machines from the casino floors. Worked with cash,worked with data information on the computer from the previous day(s) and from other departments. Used the ten-key calculator to input numbers from the slot machines onto the computers in our dept. also to do adding once the day was ending. Occasionally we had to helphard count with what they had to have done.
Wal-Mart Cortez, CO
Salesperson/ Cashier 2/2004 - 12/2004
Worked in the Radio Grill, customer service, worked with the coffee shop. Used the cash register,Cooked and prepared food, cleaned tables, put food in the freezer and retrieved food shipment orders from the back. Trained employees, got made an unofficial lead person; so occasionally when required I dealt w/ managers from other local Wal-Mart stores. Ute Mountain Casino Towaoc, CO
Waitress 3/2001 - 10/2001
Served food and waited on people. Helped out in other areas such as; cashier, hostess, and busperson. Cashiering I took people's food orders over the phone, picked it up when it was done, Used the cash register. As hostess I seated customers when they arrived, I served them water and the menu. As bus person I cleared off the tables and chairs. Swept the floors and kept the restaurant floors clean. In each job I helped to make it enjoyable time for the customers Whitehorse High School Montezuma Creek, UT
Office Assistant 5/1999 - 7/1999
Answered telephone calls, took messages, transferred phone calls and performed other office duties as assigned. Faxed paperwork, filed information into the filing cabinets, made copies that the teachers requested.
Education
Utah state university Logan, UT
Generals
College of Eastern Utah Blanding, UT
Taking general education classes
Whitehorse High School Montezuma Creek, UT
High School Diploma Graduated: 5/1999
Skills / Equipment
Access Hand-Eye Coordination, Problem Solving, Attention to Detail, Instructing Teamwork, Cash Handling, Internet Navigation, Ten Key, Computer Literate, Keyboarding, Time Management, Critical Thinking, Microsoft Word, Windows, Customer Service, Multi-Line Telephone, WordPerfect Operation, EXCEL, Photoshop
Additional Accomplishments
Auto cad program
basic computer programs
Ten-key calculator
Word perfect program
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