Medical Receptionist Technical Support

Rominia Brown, Medical receptionist

Gary, United States, 219-***-****, ************@*****.***

Nationality Black African American

PROFILE Im a hard worker and active listener and problem solver and a with a passion for growth and learning also I have 5 years of coustmer service experience. I also have a passion for helping people also doing call center and also I’m confident I can contribute to the company with my skill set and background also the team as well EMPLOYMENT HISTORY

Mar 2021 — Jun 2022 Medical receptionist, Methodist hospital Methodist hospital March-2021- June 2022Serves patients by greeting and helping them, schedulingappointments, and maintaining records and accounts alsoansweing phones and making appointments Apr 2022 — Jun 2022 Coustmer service Cashier, stocking, TA Travel Center Gary Answering phones also in assisting truckers with there issues for example if there card is not working to get food, cash advances and more I worked form 4pm-12am worked here for 2 months April 3,,2022- june 9,2022 I left because I was still in highschool

Feb 2020 — Present Cashier IL Chicago

NGN / sales and premotion representative /coustmer serviceFeb 16,2020 September 6,,2022Selling cable,Wi-Fi, and internet and gaming answer phones helping ifthey have internet outage reviewing products and so much more it’s andonline office in Chicago,IL there moving the company to Gary,IN Jan 2023 — Jun 2023 Technical support, Sykes Remote Intuit accounts with Lacerte tax - Answeing phone calls, emails and chat doing W2-1099-Scooroeration, partnership and etc tax form technical support helping client if they having issues with lacerte or new update on the tax forms of helping them fill out for the don’t understand form it was seasonal job Feb 2020 — Sep 2022 Customer service representative, Ngn Remote Selling cable,Wi-Fi, and internet and gaming answer phones helping if they have internet outage reviewing products and also answering emails, returning calls and so much more it’s and online office in Chicago,IL there moving the company to Gary,IN

EDUCATION

Aug 2020 — Jun 2023 High school diploma, Indiana Gateway digital Academy Clarksville Top student in school graduated with honors with a 3.5 GPA SKILLS Typing Expert

Intermediate computer skills Expert

Team player Expert

Listening Expert

Hardworking Expert

Skills Expert

public speaking Experienced

Empathy Experienced

Problem solving Experienced

Critical thinking Experienced

Ability to work well under

pressure

Experienced

Experience using Microsoft,

power point,

Experienced

Communication skills Experienced

Using computer Experienced

Scheduling Experienced

Work ethics Experienced

Attention to detail Experienced Answering emails Experienced Making appointments Experienced

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