Lachele Yvette Taylor
Los Angeles, CA 1+323-***-****
***************@*****.***
Certificate of Completion
• Registrant SUD Counselor Ethics, Confidentiality,
& Boundaries
• Careers 4 Cause Social Services Training
• CPR & First Aid
• LGBTQ Affirming Treatment
• Homeless Management Information System
(HMIS)
• Mental Health Assessment
Skills & Qualifications
• Data Entry 11k p/h+
• Proficient MS Office Applications
• Dependable, Flexible, Promotable
• Excellence in Customer Service
• Possess High Level of Positive Energy Takes
Initiative & Complete Tasks
Crystal Stairs Inc. Robert Half Int’l Los Angeles, Menlo Park, CA Family Services Specialist February 2023 – Present
• Determine eligibility and assist parents eligible under the California subsidized childcare programs, gain access to childcare programs and services.
• Accurately enter family data into the Centralized Eligibility List (CEL) and enroll families from the list onto the program based on state guidelines, as required.
• Manage client activities and changes for a caseload of approximately 150+ clients, schedule and conduct timely initial or recertification interviews to facilitate parents' enrollment or continuation on the program.
• Authorize family for childcare services according to agency policies and timelines.
• Coordinate and resolve all routine and non-routine problems by interfacing with internal and external organizations. LA Entrada Amity Foundation Los Angeles, CA
Student Assistant February 2021 – September 2022
• Assisted clinician, demonstrators, and students in therapeutic and educational activities.
• Assisted in arranging seminars, workshops, and ceremonies. Kaiser Mental Health Los Angeles, CA
Ward Clerk Transcriber August 2010 – February 2016
• Managed admissions 5150 holds, claims, discharges, scheduling, and appointments.
• Utilized strong organizational and computer skills & utilized HIPPA Laws.
• Compiled and maintained medical records in house and using EMR Epic software. State of CA - Employment Development Dept. Los Angeles, CA Office Assistant Typist August 2008 – August 2010
• Complied data entry batches of 100 disability claims timely and accurately.
• Maintained all production deadlines in sorting and distribution of mail.
• Prepared appeals for Workers Compensation Insurance dept.
• Assisted in various office duties as needed.
Education
East Los Angeles College, Addiction Studies Monterey Park, CA University Of Phoenix, BSHA/HM Gardena, CA – Pursuing HS Diploma-Los Angeles High 1983
References upon Request