Systems Administrator Active Directory

Ken Brackett

************@*****.*** • 561-***-****

LinkedIn • Melbourne, FL, 32940

Systems Administrator

Seasoned and detail-oriented professional with extensive experience managing complex IT infrastructures. Proficient in implementing and maintaining secure networks while ensuring optimal system performance. Skilled in troubleshooting and resolving wide range of technical issues promptly and efficiently. Experienced in configuring and monitoring system backups to safeguard critical data effectively. Strong expertise in installing, configuring, and updating software and hardware systems to meet organizational needs. Committed team player with exceptional communication and problem-solving skills. Proven track record of enhancing system efficiency through continuous process improvement initiatives.

Areas of Expertise

Software & System Integration

Virtual Infrastructure

System Troubleshooting

Active Directory Administration

Network Services

Stakeholder Collaboration

License Management

Performance Monitoring

Hardware & Software Support

Technical Proficiencies

Software & Tools

VMware, Zayo, FTP, Active Directory, Office 365, Trend Antivirus, CPSM, Outlook Activesync

Network & Security

N-Able, Solarwinds, TCP/IP DNS, Fortinet, Barracuda

Backup Solutions

Veeam Backup, Nakivo Backup

Professional Experience

BTS Technologies/NEXUSTEK, Greenwood Village, CO

Cloud Administrator/Support Engineer

2012 — 2023

Administered and optimized virtualized environments, managing Virtual Machines, Clones, and Templates. Oversaw Group Policy Objects (GPOs) and user accounts in Active Directory, strengthening system security and management effectiveness. Maintained data integrity and reduced downtime through meticulous backup and restoration of VMs. Diagnosed and resolved TCP/IP connectivity and MS Office application issues. Implemented proactive VM monitoring using LogicMonitor and orchestrated robust system security by deploying antivirus solutions to both VMs and physical workstations.

Successfully ensured stable performance in heavily virtualized environments by providing expert support for VMWare ESXI.

Improved system monitoring and team collaboration by extensively working with MS Teams and SolarWinds N-Able.

Minimized operational disruptions by troubleshooting and resolving complex hardware and software issues.

Aided in decreasing server administration costs by at least 25% through ongoing decommissioning of outdated servers.

Additional Experience

Systems Administrator, AUXIS, Miami, FL

Education

Certificate in Computer Operations

New York State University, Yonkers, NY

Data Processing Technician

Albert Merrill Institute, New York, NY

Licenses & Certifications

AWS Certified Cloud Practitioner

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