Quality Assurance Software

JAMETTE JONES

Twinsburg, ***** Ohio 216-***-**** ********@*****.*** LinkedIn Profile

Software Quality Assurance Lead Software QA Software Tester Quality Assurance Analyst SUMMARY

Experienced Software Quality Assurance Lead with a decade of experience in software testing and quality assurance. Expertise in leading teams to ensure the highest standards of quality throughout the software development lifecycle. Skilled in test planning, execution, and automation, with a focus on delivering reliable, and user-friendly software solutions. Adept at leveraging diverse testing methodologies and tools to identify defects and optimize performance. Strong communicator and collaborator, adept at fostering cross-functional partnerships to achieve project objectives. CORE COMPETENCIES

• Test planning, automation, and execution

• Quality assurance and defect tracking

• Regression testing

• Cross-functional collaboration

• Agile methodology

• Continuous improvement

• Testing Results Review

• QA reporting

• Software Functionality Feedback

• Scrum Methodology

• Project Management

• Technical Support

• Web and Mobile Application Testing

• Cross-functional collaboration

• User Acceptance Test Script Development

• Troubleshooting (System, Data, Process)

• Query and Report Preparation

• Requirements Gathering and Review

• Software Development Life Cycle (SDLC)

• Test Script Writing

• Change Management

TECHNICAL SKILLS AND TOOLS

SQL Server, SAP, Oracle, CRM, WebEx, HP ALM, PowerBase, Cascade, Jira, ERP, Jira, ERP, Selenium, HP UFT, LoadRunner, Jenkins, Postman WORK EXPERIENCE

SOFTWARE QUALITY ASSURANCE LEAD May 2022 - May 2023 Arhaus Furniture Corporation Boston Heights, Ohio

• Led a team of QA professionals in directing quality assurance efforts and coordinating testing activities for the successful delivery of high-quality software products utilizing Azure DevOps.

• Ensured adherence to set project requirements by developing and executing test scripts.

• Achieved accurate analysis of system performance by conducting in-depth testing and approving final test results.

• Prepared system change requests and resolved system, data, and process issues. SYSTEMS ANALYST - CONTRACTED 2019 - 2020

First Energy Akron, Ohio

• Collaborated with business units and distribution channels to provide strategic insights and recommendations based on data analysis through Enterprise Resource Programs (ERP).

• Developed and executed end-to-end test plans to ensure software functionality, performance, reliability, and compatibility requirements were met.

• Participated in requirements gathering and review meetings, providing valuable feedback to refine project objectives and align with business goals.

• Provided feedback for production deployment reviews, contributing to the seamless transition of software solutions into the production environment. BUSINESS ANALYST / LEAD TESTER 2018 - 2019

Amtrust / Amynta Cleveland, Ohio

• Guided cross-functional teams in Agile and Waterfall methodologies to document business requirements, ensuring alignment with organizational objectives.

• Developed and executed thorough end-to-end test plans, ensuring software met high-quality standards for functionality, performance, reliability, and compatibility.

• Contributed valuable insights in requirements gathering and review meetings, refining project objectives to align with business goals.

• Provided essential feedback for production deployment reviews, ensuring smooth transitions for software solutions into the production environment. BUSINESS ANALYST Jul 2007 - Jan 2015

Swagelok Solon, Ohio

• Migrated reporting and data entry application use from 3 to 1, updating business processes for increased operational efficiency by 75%.

• Created and executed end-to-end test plans, ensuring the solution met functionality, performance, reliability, and compatibility requirements.

• Provided feedback for production deployment reviews and actively participated in requirements gathering and review meetings.

• Reviewed and approved test results while preparing system change requests and troubleshooting system, data, or process issues. EDUCATION

Bachelor of Science in Organizational Leadership and Supervision Purdue University

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