Windows Operating system, SCCM, Intune, VMware, Active Directory

KEITH A. RICHARDS *****************@*******.*** 734-***-****

Career Summary

A career driven System Administrator with over 20 years of experience in Information Technology. Results-driven, enthusiastic and uses strategic skills to build collaborative customer and team member relationships. In addition, a strong work ethic to deliver the highest quality technical solutions. Technical Skills

SCCM/MECM AD Group Policy SCOM

DNS DHCP VMWare/vCenter

ADFS Administrator FTP Administrator Citrix ShareFile Administrator Active Directory Microsoft 365 Windows Server Administration Intune/Co-Management Admin Azure Administration Windows 10/11 Setup Professional Accomplishments

Kalitta Air Current

SCCM/Systems Administrator

• System Center Configuration Manager (SCCM/MECM) Administrator o Create tasks, image servers, create device/user collections, deploy MS updates, create/deploy baselines, and application packages, deploy driver updates, troubleshooting clients, upgrade site server, PowerShell automation.

o M365/Intune Co-Management

o Active Directory Architecture

o Group Policy Administration

o Windows Server 2016/2019/2022 Administrator

International Transmission Company 2015 - 2024

Senior Systems Administrator

• System Center Configuration Manager (SCCM/MECM) Administrator o Created tasks, imaged servers, created device/user collections, deployed MS updates, created/deployed baselines and application packages, deployed driver updates, troubleshooting clients, upgraded site server.

• System Center Operations Manager (SCOM) Administrator o Monitored system health, deployed SCOM client, created/assigned rules and monitors, created/assigned subscriptions, created/assigned email alerts.

• Symantec Endpoint Protection Administrator

o Managed Endpoints, anti-virus/malware, created/assigned policies/exemptions, scheduled updates, and scans, upgraded Management Console, deployed/upgraded client packages.

• Managed Active Directory (2019 Functional level multiple domains). o Created users and groups (distribution groups, computer groups), delegated access, created objects, created OU’s, created/assigned Group Policy, created subnets within sites and services.

• Managed DNS, DHCP Environments

o Administered DNS A, reverse lookup, and CName records, created forward and reverse lookup zones, created conditional forwarders.

o Created DHCP scopes and options, managed reservations and exclusions, setup PXE options for SCCM imaging.

• Office 365 Administrator

o Managed users, groups, licensing, monitoring, and auditing, created global admin accounts, assigned permissions and roles as needed.

• VMWare VCenter Support

o Built VM’s, imaged VM’s, assigned permissions and roles, monitored storage, upgraded VM tools, added/removed hardware per requirements.

• ADFS administrator

o Setup, configured and maintained ADFS Role and WAP Server, maintained renewed Certificates (Service Communication, token-signing, encryption-signing), created Relying Party Trusts, created access control policies, created/deployed MFA (Multi-factor Authentication).

• FTP Administrator

o Setup, configured, administered Globalscape FTP Software.

• Citrix ShareFile Administrator

o Setup, configured and administered ShareFile Site.

• Interfaced with external software and hardware vendors (B2B) for the purchase of all related systems requirements.

• Performed software needs assessment, research and recommendations for upgrades and improvement procurements.

• Maintained, configured, upgraded, and supported server operating systems (2012R2, 2016, 2019, 2022). Wayne County Airport Authority (WCAA) 2012 - 2015

Systems Engineer

• Administered, configured, and maintained WCAA domain.

• Operational support for all Domain Controllers and Servers (Windows Server 2003, 2008, 2008R2, 2012R2).

• Managed DNS, DHCP for domain.

• Installed, configured, upgraded, and imaged all computer operating systems (Windows XP, Windows 7, Windows 8, Windows 8.1).

• System Center Configuration Manager (SCCM 2012 R2) Administrator.

• Managed Exchange environment, Exchange 2010 On-Premises.

• Office365 Exchange Online Hybrid Environment Administrator.

• Administer virtual server environment (VCenter, VMWare).

• Symantec Endpoint Protection Administrator.

Education/Certifications

• ECPI University, Hampton, VA

o Microsoft Certified Professional (MCP)

o Microsoft Certified Technology Specialist (MCTS) o A+ Certified

o Microsoft SCCM Certified

Military Experience

US Navy

USS Frank Cable Storekeeper

• Honorable Discharge

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