Marc Will
Experienced Store Manager and Shipping
& Receiving Clerk
Seeking to leverage proven management, customer
service, and shipping/receiving skills in a challenging new role.
*********@*****.***
ROCKFORD, IL
Work Experience
Shipping & Receiving Clerk
SIMOS Insourcing Solutions
October 2019 - May 2024 • Rockford
• Managed shipping and receiving operations, ensuring timely and accurate delivery of products.
• Operated forklift for loading and unloading trucks, demonstrating adherence to safety protocols.
• Coordinated with team members to maintain smooth workflow and meet project deadlines. Store Manager
McDonald's
January 2000 - December 2012 • Rockford
• Delivered exceptional customer service, resolving complaints and inquiries.
• Developed weekly schedules for employees, optimizing staff productivity.
• Trained and mentored assistant managers, fostering a positive and collaborative work environment. Store Manager
McDonald's
January 2000 - December 2012 • Rockford
• Hired and trained new team members, promoting a culture of learning and growth.
• Demonstrated strong multi-tasking and time management skills in a fast-paced retail environment.
• Utilized critical thinking to solve complex problems and improve store operations. Education
Rockford East high school
Diploma
January 1990 - December 1994 • Rockford
Diploma
Skills
Critical Thinking Customer Service Time Management Shipping & Receiving Problem Solving Team Leadership Multi-tasking Training & Development