Program Manager Management

JILLIANNE MALABED, MS

New York, NY ***** 650-***-**** ****.*****@*****.*** LinkedIn

Program Manager Associate Manager Project Manager Highly skilled and efficient operations management professional with progressive experience in program management, strategy development, and event management. Expertly facilitates global event execution by coordinating travel logistics with suppliers/vendors and internal teams, showcasing adaptability, agility, and commitment to excellence. With proven track record in meticulously managing project timelines and budgets, demonstrating adeptness in handling ambiguity and complexity in a dynamic environment. Mission-driven leader able to increase productivity by utilizing technical expertise to analyze needs, oversee administrative tasks, develop best practices, manage communications, and meet deadlines. Responsive team player using remarkable skill set to translate requirements into results by collaborating with leaders, implementing SOPs, managing backend operations, delivering plans, drafting program materials, improving workflow, and ensuring follow-through on goals. CORE COMPETENCIES

Project Development & Design Program Creation Event Planning Public Speaking Record Keeping Volunteer Recruitment Team Equity & Inclusion Media Planning Marketing Coordinating Meetings Presentations Design Partnerships Maintenance

Community Outreach CRM Systems Proficiency Budget & Management Content Management Organizational Skills Time Management Presentation Skill Written and Verbal Communication Skills Social Justice Advocacy Multi Cultural Environment Awareness Ability to Work Independently Attention to Detail PROFESSIONAL EXPERIENCE

Program Manager TED Countdown at Leaders’ Quest, New York, NY December 2023 – Present

§ Manage projects for diverse programs with a focus on climate impact, overseeing simultaneous management of four projects in collaboration with the Founder of TED Countdown and applying meticulous attention to detail throughout the engagements.

§ Oversee programs for prestigious clients, including Bezos Earth Fund and Bloomberg Green, thus fostering client relationship building and applying proactive follow-up skills through daily communication and digital platforms.

§ Steer project timelines and budgets, ensuring adherence to milestones and financial parameters, optimizing procurement and resource allocation for efficient delivery, and securing seamless execution of projects and alignment with organizational goals.

§ Facilitate event execution by coordinating logistics with suppliers, vendors, and internal teams, guaranteeing exceptional experiences for clients and stakeholders by applying proficient communication and coordination skills.

§ Direct event logistics and data dissemination, promoting seamless execution and outstanding feedback from clients and participants while actively maintaining consistent alignment with project goals.

§ Conduct research on global issues such as innovation and sustainability, contributing to the development of program proposals and supporting materials and campaigns with a focus on addressing and solving climate change challenges. Key Achievement:

ü Successfully built an audience of 150 people for an in-person event hosted by philanthropic organization (Bezos Earth Fund) with a $10B portfolio and managed an invitation list of 500+ people, researching potential invitees. Senior Officer New York Cares, New York, NY October 2022 – July 2023

§ Provided coaching, mentoring, and fast-paced troubleshooting support to more than six volunteer relations and support staff.

§ Led the oversight of 300+ portfolios (team leader placement, recruitment, evaluation, project support, feedback, etc.).

§ Researched, developed, and led the implementation of recruitment strategies to meet growth targets throughout tenure, coordinated recruitment outreach, facilitated background checks, assessed volunteer eligibility, and navigated volunteer issues.

§ Served as the executive liaison with more than four teams involving program development and evaluation, community relations, volunteer events, and institute relations to pinpoint process enhancements and develop cohesive operations. Key Achievement:

ü Oversaw VRS budget worth $15K+ under minimal supervision, leading to remarkable recognition from senior management. Program Development Officer Cultural Vistas, New York, NY October 2021- March 2022

§ Spearheaded the simultaneous management of multiple program-focused support functions for the organization while facilitating group meetings and supporting initiatives toward quality operations.

§ Implemented new platforms to oversee workflows to improve virtual communities (Trello, Jira, Microsoft Teams, Salesforce, Miro, Canva, Mailchimp), contributing to improved efficiency and successful event management.

§ Established the full program cycle, organized schedules, led content strategy development, and managed participant recruitment and selection, leveraging expertise in various digital media and management systems. 2 Jillianne Malabed 650-***-**** ****.*****@*****.***

§ Traveled and represented IAESTE and Cultural Vistas at international AC conferences, local career fairs, college events, and webinars while preparing conference presentations through adept skills in digital content and editing.

§ Coordinated an onsite/virtual global event and conference for professional development with 150+ international participants. Key Achievements:

ü Efficiently acted as front-line ambassador for 1K+ applicants, 200+ participants, 80+ international partner countries, and US Embassy partners (Philippines, US Mission to ASEAN, and Malaysia), acting as a vital team member for the operations. ü Successfully provided support for grants and budgets exceeding $450K+, thus managing multiple program support functions, including grant compliance, monitoring, reporting, and budget reconciliation. OTHER CAREER EXPERIENCE

Volunteer Support Officer New York Cares, New York, NY March 2022 – October 2022 Assistant Program Officer Cultural Vistas, New York, NY July 2019 – March 2022 EDUCATION

Masters in International Development, College of Mount Saint Vincent Bachelor of Arts in Asian American Studies, San Francisco State University TECHNICAL SKILLS

Salesforce Trello Canva Miro Jira Asana MS Teams Mailchimp Social Media Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

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