Customer Service Sales Representative
Resume:
Jeff Hemminghaus
Sales Representative
Denton, TX 76207
***************@***.***
I am an energetic work from home sales representative. I have been doing telemarketing sales for three years. I am always in the top five sales representatives in my position. I have outstanding customer service skills. I am highly focused and able to consistently achieve sales objectives through effective and committed to customer satisfaction.
Authorized to work in the US for any employer
Work Experience
Call Center Representative/Customer Service
Call Center Group - St. Louis, MO
June 2020 to Present
I make outbound calls to former customers to renew their newspaper subscriptions. We were given a script that we use as a resource to stay on topic. I tend to customer accounts making sure that address, phone numbers and current information is all up to date, if it is not, I update all data. I take credit card payments over the phone for customer accounts. By using my exceptional customer service skills I have been able to rate top five in the call group every week since I started my employment with them. Supervisor
Developmental Connections - Branson, MO
March 2017 to March 2020
When I worked at Developmental Connections. I was a driver for pickup and delivery. I was also a job coach for the individual with disabilities. Every day I was given an individual to take along with me to make the scheduled pick-ups and drop off that were on my route. I also took the individual to other prospective workplaces that they were going to potentially be employed, to teach them how to have normal everyday lives. I supervised the individual in the jobs that they performed and managed the work area to ensure safety for the individual and the other staff. Education
High school or equivalent
St. Charles High School - Saint Charles, MO
Skills
• job coach
• Special Needs (5 years)
• Autism Experience (5 years)
• Teaching
• Delivery Driver Experience (5 years)
• Commercial Driving (5 years)
• Customer service
• Workday
• Telemarketing (3 years)
• Math
• Sales
Certifications and Licenses
Job Coach
April 2017 to January 2020
College Of Supported Employment
Assessments
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Inside sales — Proficient
April 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Developmental connections in Branson Missouri
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