Security Guard Officer
Resume:
SUMMARY
SKILLS
EXPERIENCE
HENDERSON
WILKINSON
************@*****.***
QUALIFICATION SUMMARY New York State Security Guard License New York State Fire Guard License (F01/F03/F07/S95) Security Guard Training Certificate – Eight Hour Pre-Assignment Training Course Sixteen Hour On The Job Training Course for Security Guards New York State Enhanced Security Training Program – Forty Hour Program
• Computer Skills: Proficient in • Microsoft Office Word, Excel SECURITY OFFICER 09/2016 to Current
HeartShare/ St. Vincent's Services
• Secure facility doors making sure that they are locked at the end of the day Patrol facility providing a secure environment for the children who participate at After-School program
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Monitor children to ensure they are displaying good behavior according to HeartShare values
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• Register any children and visitors who are coming in to use the facilities PATROL OFFICER 11/2011 to 12/2015
Rockefeller Center/Tishman Speyer - New York, NY
Responsible for patrolling the interior and exterior of Rockefeller Center enforcing the strict rules protecting the property
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Performed Fire Guard duties going on specific floors checking sprinkler systems, fire distinguishers ensuring they were up to date and also the maintenance of fire exit doors
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Ensured the safety of all visitors by making sure all rules were followed with no exceptions
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Operated freight elevators transporting supplies, employees and the general public to various floors
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Maintained an active knowledge of security emergency procedures and environment of care standards
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Responsible for securing and opening building doors at night and at morning for building employees and visitors
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SECURITY GUARD 08/2010 to 11/2011
Flushing Mall - Flushing, NY
Responsible for patrolling Mall ensuring a safe environment for Store owners and customers minimizing theft and store's losses
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Monitored all security cameras surveillance (CCTV) 24 hrs a day protecting property from criminal activities as well as securing businesses and the well being of employees and customers
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• Worked with Mall Security team on investigations regarding any incidents at the Mall
• Maintained a working knowledge of Mall standard operating procedures RECORD CENTER OPERATIONS SUPERVISOR 09/2000 to 06/2010 CitiStorage LLC - Brooklyn, NY
Provided support for the shipping and retrieval of boxes of documents on a daily basis of the Health Care, the Judiciary and the New York Board of Education
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EDUCATION AND
TRAINING
Responsible for coordinating the team efforts in the retrieval of bar-coded files with the use of a locator system
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• Identified and attended to all system maintenance issues and resolution of same
• Coached users and provide support on trouble ticket issues in the Retrieval Center Supervised the Customer Service Area and provided personal support to customers regarding the retrieval of documents both in person and via the telephone
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Consistently service multiple customers and provided a positive experience for each one
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St. George High School - Barbados, West Indies
High School Diploma
06/1988
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