Support Specialist Data Entry
Resume:
CINESA THOMAS
********@*****.***
OBJECTIVE
I’m a dedicated and technically skilled individual seeking a challenging position with an established company. I have good written and verbal communication skills developed through experience as a Patient Intake Specialist, Data Entry Clerk, Bank Call Center Representative, Office Support Assistant, Front Desk Receptionist, Patient Care Technician, and Exhibitor Support Specialist
EXPERIENCE
SpectraForce Technologies Agency
Client: AmerisourceBergen (Cencora) - Patient Services Representative/Contract/Remote
10/2/2023-03/15/2024
Processed patient enrollment forms for medication/blood thinner Eliquis. Worked in the (Annual Renewal department) which entails answering inbound and made outbound calls to patient and provider’s office if need be.
Making sure that application is completed in its entirety on both patient and provider’s end, as well as making sure all documents are received. Such as proof of income, insurance information, and copies of pharmacy prescription receipts that was paid OOP for the current year..
Exhibitor Support Specialist
05/22-8/22 Freeman Company (Remote) Contract
Assisted Exhibitors/Third Parties with setup and/or created booths for shows/events through via chats, emails and phones.
Also, emailed requested copies of invoices.
Patient Access Intake Specialist (Remote)
1/15-4/22 Texas Health Resources Arlington,TX
Received inbound calls from Texas Health/Harris Methodist entities enterprise scheduling department, patients, and Doctors office as well as made outbound calls to the actual patient to preregister for 20+ different Texas Health Presbyterian and Harris Methodists hospital locations. Meaning I took care of the paperwork to help expedite the process at check in/time of service.
Verified insurance through an automated system such as Epic, Availity, BCBS, and UHC websites. . Dealt with pre-authorization inquires as well as calculated and explained benefits.
Provided payment options if needed.
Collected/processed payments via phone, forwarded patient receipt via mail/email.
EDUCATION
Dallas, TX 10/2005- Medical Assistant Program at Sanford Brown Institute
Dallas, TX 2001/2003- Mountain View College
Dallas, TX 5/2001- Graduated from Justin F. Kimball H.S.
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