Q U Y E N N G U Y E N
714-***-**** ***********@*****.*** Westminster, CA 92683
P R O F I L E
Entry-level Administrative Assistant with strong organizational skills, proficiency in office software, and excellent communication abilities. Motivated, detail-oriented, and quick learner eager to contribute in a dynamic environment. Proficient in basic office tasks such as data entry, file management, and scheduling. Strong communication skills and a proactive approach to learning and problem-solving. WORK E X P E R I E N C E
Winn Financial & Management
Dec 2023 - June 2024
OFFICE ASSISTANT
Answered phone calls promptly, addressing inquiries and concerns courteously Maintained a 95% customer satisfaction rating through prompt and courteous responses Drafting compelling email campaigns and writing engaging social media posts Resolved scheduling conflicts efficiently
Adjusted quickly to a new project management software, becoming proficient within a week Updated database records, ensuring accuracy and completeness Achieved a 98% accuracy rate in data entry and proofreading Resolving administrative issues efficiently
E D U C A T I O N
California State University, Los Angeles
2019 - 2023
S K I L L S
Problem-solving
Time management
Attention to detail
Adaptability and Learning Agility
Multitasking
Basic Graphic Design
Communication skills
Customer service
Creativity
L A N G U A G E S
English
Vietnamese
B.S. in Business Administration, FINANCE
GPA 3.4
A C H I E V E M E N T S
American International School, Vietnam
Graduated May 2019
High School Diploma
GPA 3.5
Internship at Local Business: Gained practical
experience in office administration, assisting
with administrative tasks and client
communications.
Reached 23k+ views on social media posts that
give concise and clear messages for Threads and
Facebook with limited words usage.