Customer Service Supply Chain

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PORSCHA SIMON

ROANOKE, VA 24013

540-***-**** SIMON *******@*****.***

‘Accomplished and energetic Supervisor with a sold history of achievement in inventory. Motivated leader with strong

‘organizational and prioritization abilities. Areas of expertise include Inventory Auditor, Core Supervisor, District Supervisor, and

Data Management Accomplished Inventory Supervisor experienced working with over 1,000 clients over 13-year career by

meeting inventory management and logistics needs. Dedicated to providing timely and excellent customer service.

SKILLS

‘© Supervise, control, manage, instruct and lead others to» MS Office

complete assigned tasks at hand Team management

‘* Obtain challenging position in high quality manufacturing © Problem resolution

environment + Business operations

'* Scheduling * Supervision

‘© Inventory Control!

‘© Supply Chain

‘© Customer Relationship Management

INVENTORY SUPERVISOR

Rgis Lic.corporate

Team Leader Supervisor // Roanoke, VA // January 2020 to August 2020

‘* Monitor daily cycle counts to verify proper inventory levels

‘* Address performance issues and customer service concerns

‘Trained and Supervised both permanent and temporary employees

‘© Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and

address inaccuracies.

‘* Focus on flow staff and inventory accuracy

‘© Conducted inventory audits with 100% accuracy following company procedures.

Rgis Lic_corporate

District Supervisor // Roanoke, VA // December 2018 to Janus

‘* Recruited and developed more than 30 team members

‘* Provide leadership in all aspects of inventory execution

'* Maintain positive and professional working relationship with team members and customers

‘Ability to work through stressful situations in professional manner

‘* Assist District Manager in handling back office functions

‘* Ensuring accuracy and professionalism during tasks

‘© Coach team to be accurate and to consistently execute all company standards and initiatives, including standard work

and safety

Rgis Llc_corporate

Core Supervisor // Charlotte, NC i/ December 2017 to December 2018

‘ Set standard targets for employees to drive company success and strengthen motivation.

Recognized weak areas needing improvement and implemented in training program, enhancing productivity by 7%.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Maintained office equipment, including computers, printers and fax machines.

Perform duties of assisting District Manager in events

Run efficient events

Maintain positive atitude

EDUCATION

High Schoo! Diploma

‘Anson High School // Wadesboro, NC

‘Associate of Science - Business Administration

Bryant And Stratton College // Getzville, NY // 2015

2020

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