Customer Service Data Entry

Paulette Gillespie

*** **** **** ******. *** A*. Greenacres, FL 33463 215-***-**** *******************@*****.*** PROFESSIONAL SUMMARY

Experienced, dedicated, energetic and dependable professional with excellent communication skills. Over 3 years experience in the outpatient healthcare setting. Experienced in medical offices as front desk receptionist, insurance verification and schedule coordinator. EDUCATION

High School Diploma Vencer High School

PROFESSIONAL EXPERIENCE

Schedule Coordinator 3/2023 – Present

MSPB Cardiology - Palm Beach, FL

• Patient registration

• Scheduler and appointment confirmations

• Customer service representative

Insurance Verification Specialist 6/2022 – 12/2022 Advance Spine & Pain – Philadelphia, PA

• Insurance verification

• Data entry

• Virtual receptionist

• Customer service

Lab Specialist 1/2020 - 6/2022

Advance Spine & Pain – Philadelphia, PA

• Insurance verification

• Data entry

• Virtual receptionist

• Customer service

Children Caregiver/Nanny 2014 - 2019

The Dorsey Family

• One on one care for two toddlers

• Contribute to a safe, caring, stimulating environment in which the children thrive and develop

• Transports children to and from activities, grocery shops for the children, and plans the children’s daily schedule

• Follow parents’ schedule for feeding, naps and play time Customer Service Representative 10/2012 - 9/2014

Public Storage - Philadelphia, PA

• Assess customer needs and make suggestions

• Data entry

• Daily storage inspection and inventory

Customer Service Representative 9/1997 - 4/2012

Strauss Discount Auto – Philadelphia, PA

• Manage incoming calls

• Assist customers in making appointments

• Assist with car part sales and returns

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