Customer Service Associate

Darshana Naik

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+91-877*******

Dombivli, Mumbai

EDUCATION Diploma, Nutrition And Diet Planning (2018 - 2019) Tulip International Institute For Healthcare Dadar Bachelor of Science (B.Sc), Computer science (2009 – 2017) KVPendharkar College Dombivli

JOBS

Customer Service Associate CSA at Amazon Development Centre India 19 th June 2023 to 16 Dec 2023

Sr.Customer Executive at Teleperformance Global Services Blended process Chat 80% voice 20%

Jan 5th 2022 - 27th May 2023

WatchYourHealth Ltd (Thane)

Dec 2019 – September 2021

Worked as Dietitian for Insurance chat process

Customer Service Executive

Phototech Ltd (Mumbai)

Jun 2018 - Jan 2019

Worked for a chat process for Walmart Photo department Relationship Executive

KVW Matrimony Services (Mumbai)

Jan 2016 - Jan 2018

Profile matching and handling for VIP clients

Personal Chat Assistant

Haptik Infotech (Mumbai)

May 2015 - Nov 2015

Provided personal assitance over chat to all Haptik app users like booking movie tickets, scheduling appointments

Back Office Executive

Leapfeed Services (Dombivli)

Feb 2014 - Dec 2014

Inventory management, order processing

SKILLS MS-Excel MS-PowerPoint

Intermediate Intermediate

ADDITIONAL DETAILS

• GCTA Certified Diploma in Nutrition and Diet Planning

• BSc. in Computer Science

PERSONAL DETAILS

Name : Darshana Deepak Naik

Birth Date : 11 September 1991

Residential Address : RX 13 Ganadhiraj room 3 Sudarshan Nagar Saibaba Mandir Road MIDC Dombivli East

Tal: Kalyan, Dist: Thane Pincode : 421203

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