Customer Service
Resume:
VICKY NGUYEN
LAKE ELSINORE, *****, UNITED STATES 515-***-****
DETAILS
Lake Elsinore, 92530
United States
*****************@*****.***
Place of birth
Santa Ana, CA
Nationality
Vietnamese
SKILLS
Adaptability
Multitasking Skills
Excellent Work Ethic
Honesty and Integrity
Motivated Attitude
Interpersonal Communication
Skills
Excellent Customer Service Skills
Strong Organizational Skills
HOBBIES
Crocheting & Physical Fitness
LANGUAGES
Vietnamese
English
PROFILE
Honor Roll student with about a year of experience as a Front Desk Clerk and assistant at a nail salon. I'm experienced in a broad range of skills in management and business maintenance. I thrive under pressure and am skilled in interpersonal relations such as conflict resolution, communication, customer service, and patience. My online business has seen great success with a relatively large number of sales and consistent growth. EMPLOYMENT HISTORY
Front Desk Clerk at City Nails & Spa, Hemet
June 2022 — July 2023
• Greeted customers and provided service options.
• Answered customer questions and resolved any relevant issues
• Operated the phone providing wait times, pricing, and booked appointments
• Ensured work spaces were maintained and prepped prior to service.
• Managed appointment schedule.
• Recognized for reliability and consistency.
EDUCATION
Paloma Valley High School, Menifee
August 2022 — Present
• 3.571 GPA
• Academic Honor Roll 2023-2024 School Year
EXTRA-CURRICULAR ACTIVITIES
Exclusives Dance Team, Menifee
August 2023 — Present
Competition dance team based out Paloma Valley High School. Management of Small Business at VsnDs Crochet, Menifee December 2023 — Present
Online crochet store Co-Created and managed by me. All products are created by myself. REFERENCES
Calvin Nguyen from City Nails & Spa
*************@*****.*** · 714-***-****
Guadalupe Lara
*****.**@*****.*** · 801-***-****
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