TRACEY Kelly
Ocala, FL *****
*****************@***********.***
Authorized to work in the US for any employer
Work Experience
Behavioral Health Technician Supervisor
Phoenix house - Citra, FL
May 2023 to Present
The Centers - Ocala, FL
2018 to Present
Family Care Managers worked with Community Based Care initiative in collaboration with Kids central
Inc. Responsibilities included providing continuity of care, with the goal of permanent placement for
children through a care management model that included developing, expanding, accessing and linking
to resources while documenting progress.
• Community integration
• Managed Case load of 12-15 families
• Created and maintained legal documents for dependency court
• Assisted families with accessing community resource
• Facilitate between the families we serve and the courts progress or lack of progress
• Home visits
• Child wellness checks.works with children who has been diagnosed with mental health and behavioral
issues
Corrections Officer
Juvenile Detention Center - Ocala, FL
December 2021 to June 2022
Monitoring the Children’s day to day movement and behavior
Counselor
New Directions for Broken Families - Newport News, VA
2015 to 2018
Intensive in home services to children under the age of eighteen.
Monitored and assessed children with mental health diagnosis and behavioral issues.
Educated children on coping with their diagnosis.
Worked with adults and children to help manage symptoms of diagnosis. Educated clients about their
mental health diagnosis, importance of medication management and how to maintain a habitable and
safe living environment.
• Worked with families to prevent the removal of children from the home due to mental health symptoms
and unmanaged mental health diagnosis. Taught clients how to live independently by educating them
on money management skills.
• Worked closely with case manager by reporting progress or, lack thereof as it pertained to the clients.
Made recommendation that were in the best interest of the client in reference to their treatment goals.
• Formulated with the client individual services plans according to the needs of the client. Assisted clients
with becoming employable, finding employment worked with adults while educating them on adult daily
living skills and mental health skill building.
YES Behavioral Health - Portsmouth, Virginia
Established a therapeutic relationship with client in care. Responsible for the guidance, directions, and
supervision of the assigned clients. Performs routine duties in the care of, education, treatment of clients
to include, overseeing physical care, development of acceptable habits, and attitudes, management of
client behavior and assisting them in meeting goals and objectives of the treatment plan.
• Connected clients with needed community resources.
• Maintained the safety of each client, maintain a safe, clean, and therapeutic environment. Facilitated
and plan group meetings and activities.
• Supervised and ensure completion of client chores and responsibilities in maintaining a clean and
organized living environment. Provided assistance in homework and academic studies.
• Create an atmosphere conducive for learning during established times in the home. Provide client with
signatures for academic documents when applicable.
Program Manager/team Leader
The Centers - Ocala, FL
2010 to 2010
Family Care Managers worked with Community Based Care initiative in collaboration with Kids central Inc.
Responsibilities included providing continuity of care, with the goal of permanent placement for children
through a care management model that included developing, expanding, accessing and linking to
resources while documenting progress.
• Community integration
• Managed Case load of 12-15 families
• Created and maintained legal documents for dependency court
• Assisted families with accessing community resource
• Facilitate between the families we serve and the courts progress or lack of progress
• Home visits
• Child wellness checks
Marion and Sumter County Drug Court Substance Abuse Counselor/
Coordinator
Drug Court
2004 to 2009
The position was professional in nature that required me to attend and coordinated Drug Court meetings
with clients. Recommended sentencing for Drug Court clients to the Drug Court Judge. Worked on special
projects and special abuse assessments. Established and maintained official Drug Court documents which
were sensitive, confidential, and of legal nature. I was responsible for directly and regularly supervising
the work of a small number of employees. Including assigning, directing, evaluating and reviewing the
work of subordinate employees. Responsibilities also included providing on the job training, planning,
scheduling, and coordinating work operations.
• Conduct and facilitate assessments, maintain detailed treatment benchmarks.
• Provide therapeutic intervention services to adolescents and adults using individual and group
Treatment based on components and dimensions of Drug Court protocol.
• Prepares, maintains and analyze official records and documents sensitive and confidential in nature.
• Ongoing assessments determining mandated sanctions for sentencing
• Participates in development of policy and procedures
• Client advocacy
Quad County Treatment and Phoenix House Substance Abuse Counselor
Corresponded with attorney's - Ocala, FL
2003 to 2004
Florida
• Assessment and intake to formulate intervention protocol.
• Conduct ongoing assessments in various intervals to determine ongoing treatment
• Group and individual counseling
• Medication stabilization
• Recorded and prepared legal documentation
• Corresponded with attorney's, and child protection workers
Education
B.S. in Human Services
Springfield College - Wilmington, DE
Skills
• certified case manager (2 years)
• Addiction Counseling (7 years)
• Individual / Group Counseling (7 years)
• Group Therapy (7 years)
• Social Work
• Motivational Interviewing (5 years)
• Meeting Facilitation (7 years)
• Crisis Intervention (4 years)
• Behavioral Health (4 years)
• Autism Experience
• Behavioral Therapy
• Mental Health Counseling (5 years)
• Crisis Management
• Child & Family Counseling
• Case management
• Communication skills
• Computer literacy
• EMR systems
• Basic math
• Documentation review
• Patient monitoring
• Microsoft Excel
• Windows