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Data Entry Customer Service

Location:
Birmingham, AL
Posted:
June 08, 2024

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Resume:

Shellandria Ayers

Fairfield, AL *****

SUMMARY:

Detail-oriented and dedicated professional seeking a position in the Release of Information Team, where I can utilize my organizational skills and proficiency in data entry to interpret and respond to requests for protected health information. With a strong background in customer service and records management, I am committed to maintaining the privacy of patient information and ensuring compliance with HIPAA guidelines and regulatory requirements.

SKILLS:

Data Entry

Medical Office Experience

Insurance Verification

Receptionist

Scheduling

Filing

Billing

Document Scanning

Microsoft Office

Customer Service

Document Management

10- Key Typing

EDUCATION:

High School Diploma

Lawson State Community College- Birmingham, AL

WORK EXPERIENCE:

Complete Health - Birmingham, AL Jun 23 to Sep 23

Data Entry Clerk

Transfer data accurately between databases.

Update existing records with new information to maintain database integrity.

Create and maintain data entry forms.

Perform data entry functions with precision and efficiency.

Safeguard and protect the privacy of patient information during data entry tasks.

Children's of Alabama - Birmingham, AL Sep 22 to May 23

Medical Assistant

Provide patient care and obtain vitals.

Triage patients and order labs as required.

Swab patients as part of testing procedures.

Assist in maintaining patient records with accurate data entry.

Prioritize patient privacy and confidentiality in all tasks.

Pediatrics West - Birmingham, AL Jun 22 to Sep 22

Front Desk Clerk

Verify insurance and schedule appointments.

Check out patients and handle payments.

Answer calls, take messages, and transfer records as needed.

Maintain procedural consistency in data entry tasks.

Perform other administrative duties as assigned.

H&R Block (Company) - Homewood, AL Jan 21 to May 22

Team Leader

Answer phones, set appointments, and process payments.

Manage team members and delegate tasks effectively.

Ensure accuracy and efficiency in daily operations.

Utilize data entry skills to input client information and financial data.

Provide leadership and support to team members.

Cricket Wireless - Bessemer, AL Aug 19 to Dec 19

Manager

Oversee employees and manage daily operations.

Create schedules and handle banking deposits.

Order supplies and manage inventory.

Utilize data entry skills to track sales and inventory records.

Ensure compliance with company policies and procedures.

Perform data entry tasks related to inventory management and sales tracking.

Thomas Family Medicine - Fairfield, AL Apr 19 to Jul 19

Front Desk Receptionist

Answer phones and greet visitors.

Schedule appointments and handle patient inquiries.

Coordinate with insurance companies and update patient records.

Perform data entry tasks to input patient information and appointments.

Ensure confidentiality and accuracy in all record-keeping tasks.

Storage Depot - Birmingham, AL Jan 17 to Jun 18

Office Manager

Greet customers and assist with rental inquiries.

Conduct background checks and lease agreements.

Manage rent payments and delinquent notices.

Maintain organized records and perform data entry tasks.

Ensure compliance with company policies and procedures.

Utilize data entry skills to input rental agreements and customer information.

Sam's Club - Hoover, AL Jan 16 to Dec 16

Cashier

Process customer transactions and handle cash.

Stock shelves and maintain inventory.

Utilize data entry skills to input sales transactions.

Provide customer service and assist with inquiries.

Ensure accuracy in cash handling and inventory management.

Ericka's Angels Daycare - Birmingham, AL Jan 14 to Dec 15

Assist the Team Leader

Assist with children's activities and supervision.

Maintain a safe and engaging environment for children.

Communicate with parents and provide updates on children's progress.

Perform data entry tasks related to children's records and activities.

Ensure compliance with daycare policies and procedures.



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