Project Manager Management

Paula Sofia Gomez, MBA, PMP, CSM

P: 850-***-****

E: **************@*****.***

Tampa, FL

Dynamic and results-oriented Project Manager with over 17 years of experience in higher education, information technology and leading cross-functional teams to successful project completions. Adept at overseeing all project phases from initiation to closure, ensuring adherence to timelines, budgets, and quality standards. Proven track record of delivering projects on time and within budget while exceeding client expectations. Skilled communicator and problem-solver with a passion for driving efficiency and innovation. MBA graduate with dual certifications in Project Management Professional (PMP) and Scrum Master (CSM), blending academic prowess with practical expertise in information technology and higher education. Fluent in English and Spanish, with some proficiency in German and Portuguese, also brings extensive stage performance experience as a versatile singer.

PROFESSIONAL EXPERIENCE

MCCi Project Manager

January 2022 - May 2024, Remote

● Led a team of 4 professionals on average in the successful execution of 40 projects, spanning software implementation, business process automation, and managed cloud migrations.

● Developed and maintained project plans, schedules, and budgets, ensuring alignment with client requirements and the company's goals.

● Implemented project management best practices, resulting in a 50% increase in project efficiency and a 30% reduction in project costs.

● Collaborated with stakeholders to define project objectives, deliverables, and success criteria, ensuring clear communication and alignment throughout the project lifecycle.

● Conducted risk assessments and developed mitigation strategies to minimize project risks, resulting in a 35% decrease in project delays and cost overruns.

● Monitored project progress and performance metrics, identifying and addressing issues in a timely manner to ensure project success.

● Fostered a collaborative team environment, motivating team members to achieve project goals and exceed client expectations.

Florida A&M University International Admissions Coordinator Feb 2017 - Dec 2021, Tallahassee, FL

● Increased international student enrollment by 55% through in-depth data analysis related to student interests, places of origin, the field of study, university trends, and stakeholder goals.

● Developed strategic partnerships through the effective articulation of the university's unique value proposition and increased the number of successful partnerships by 95%.

● Assisted in developing KPIs for international students enrollment, and tracked KPI progress, presenting reports and insights to the C-level suite and stakeholders.

● Presented at over 300 student recruitment fairs across the US and internationally to provide information on the university background, programs, student life, tuition, fees, and scholarships.

● Evaluated +3,000 credentials for admission purposes using PeopleSoft, ImageNow, and CollegeNet and reduced the processing time by 24-48 hours.

● Conducted SWOT analysis, mind mapping, and process design analysis to create international student initiatives and increased retention by 81% over five years. Hemmersbach US, LLC Partnermanagement Americas

Feb 2016 - Jan 2017, Miami, FL

● Increased successful partnerships by 40% across North and South America, providing robust support to project leaders globally.

● Developed and maintained strategic partnerships through weekly communications with providers, leading contract and price negotiations, preparing project contracts, and managing partner information in the company database.

● Facilitated the transition to Field Nation, an online marketplace for hiring IT workers on projects, reducing costs and enhancing project effectiveness.

● Acted as a liaison between senior management and partners, ensuring clear communication and alignment of objectives.

Barry University Graduate Research Assistant

Aug 2015 - May 2016, Miami, FL

● Helped recruit prospective students at college fairs, lunches, job fairs, and conferences (QS World MBA Tour, Greater Miami Chamber of Commerce Meetings, eMerge Americas Conference, and Miami Job Fairs).

● Assisted the Career Center with initiatives to interact effectively with students; co-organized a student career fair and reached out to companies in the region, in collaboration with the Greater Miami Chamber of Commerce.

● Supported professors with academic research, editing of academic journals, creation of reports, maintained and updated physical files; data collected and analyzed. Universidad del Norte Internship Program Coordinator May 2009 - Aug 2015, Barranquilla (Colombia)

● Led the internship office with an average of 700 students per year; increased by 250% the number of internship places and MOUs with domestic and international organizations.

● Placed +4,000 students in domestic internships and +400 students in international internships, by working closely with Universities abroad, third-party providers, and the Alumni Association.

● Provided career advice to +5,000 students, including resume preparation, mock interviews, and social media tools; led the transition to a new system, Turpial, to ensure that all college students have career opportunities across the country.

● Developed and maintained partnerships with internship site hosts; by organizing workshops and social activities with CEO, HR Managers, and students.

● Attended and presented in conferences about “Uninorte’s best practices” at the National Internship Conference in U. del Rosario (2010, Colombia), U. de la Sabana (2011, Colombia), and U. del Norte (2015, Colombia); at the Global Internship Conference in U. of Berkeley, CA (2012, USA), National University of Singapore (2013, Singapore), U. of Toronto (2014, Canada); and TEC de Monterrey (2014, Mexico). EDUCATION

Barry University Master of Business Administration with specialization in Management Aug 2015 - Aug 2016, Miami, FL

● Full Scholarship received for tuition and fees

● Outstanding Business Student Award, School of Business, Barry University

● Best Business Student, Lifetime Membership - Beta Gamma Sigma Universidad del Norte Master of Business Administration with specialization in Human Resources Management

Jul 2011 - Jul 2012, Barranquilla (Colombia)

● Full Scholarship received for tuition and fees

● Outstanding Business Student

Universidad del Norte Business Administration with an emphasis in Marketing Jan 2002 - Mar 2007, Barranquilla (Colombia)

● Outstanding Business Student

Licenses & Certifications

● Certified ScrumMaster (CSM)® Scrum Alliance Issued: Feb 2024 Expires: Feb 2026 Credential ID: 1905870

● Project Management Professional (PMP)® Project Management Institute Issued: Sep 2022 Expires: Sep 2025 Credential ID: 7797834

● Laserfiche 10 Gold Certification Laserfiche Issued: Feb 2022 Skills

● Project Planning and Execution

● Team Leadership and Management

● Budgeting and Resource Management

● Risk Assessment and Mitigation

● Stakeholder Communication and Engagement

● Quality Assurance and Control

● Problem-Solving and Decision-Making

● Agile and Waterfall Methodologies

● Microsoft Project, Asana, ConnectWise, Laserfiche

● Excellent Communication and Presentation Skills

Certificates of Completion (Basic)

● Full-Stack Developer Front-End Developer SQL JavaScript HTML CSS

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