Service Representative Customer
Resume:
ROBERT HOFFMAN
Education
University of Wisconsin - Stevens Point
Bachelor of Arts in History, International Studies, & German
Philips University of Marburg – Germany
-Cultural exploration of Kassel, Heidelberg, & Berlin
-Intensive study of the German language
Work Experience
Order Entry Nuaire Laboratory Equipment Jan 2022-Jul 2023
Tasked with completing customer quote requests over the phone, or via email.
Helped clients with understanding the correct parts needed to fix their broken equipment.
Gave clients updates on the status of their order and answered questions on submitting orders.
Customer Service Representative American Family Insurance in Green Bay
Service and sold insurance policies to clients and customers.
Monitored client’s policies and helped them make appropriate changes.
Completed customer requests over the phone, in person, or remote working.
Customer Service Representative Alorica in Green Bay
Answer customer questions about their insurance policies.
Filed insurance claims.
Sell travel insurance to customers that best fit their needs.
Seasonal Park Maintenance Employee
City of Green Bay Parks and Recreation Department
Operated various hand tools and machinery to perform landscaping duties.
Handled a variety of motorized vehicles and performed basic maintenance.
Showcased flexibility in performing requested tasks in addition to daily work functions.
Delegated tasks among crew members and remained accountable for individual responsibilities.
11050 Cedar Hills Blvd, Minnetonka, MN 55305 Apartment # 103
Phone: 920-***-****
Email: ********.**@*****.***
Sept. 2012 – May 2016
Jan. 2015 – May 2015
Feb 2019- Aug 2021
Oct. 2016- Feb 2019
May 2012 – Sept. 2016
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