Customer Support Port Charlotte

EDWARD VAN CRAENENBROECK

*** ********* **** *********, ** 33954 847-***-**** *******@***.***

Summary

I have a variety of skills acquired in diverse trades. Among them are inventory, mechanical, knowledge of vehicles, truck parts, delivery, electrical, plumbing, management, and security.

Hardworking, and enthusiastic with a pleasant personality. Motivated to learn, grow, and excel. Skilled in working under pressure. Eager to seek and maintain a full-time position that utilizes my skills. Security-focused (valid illinois perc card) conceal carry, recently (applied for a class D license) Experienced in handling issues and conflicts.

Skills

Management skills

Security and investigation

Customer support

Mechanical and electrical repair,

Inventory, Ordering, and Stocking

Fork Lift certified.

Maintenance & Repair

Research

Accurate Money Handling including ATM refills.

Materials transport

Current Illinois Perc card

First Aid/CPR (must re-certify)

Safety and compliance

Vehicle inspections

Safety and compliance

Materials transport

Vehicle inspections

06/2019 to Current

Chicago And Port Charlotte, IL And Florida

12/2018 to 08/2019

Des Plaines, IL

01/2017 to 04/2019

Chicago, IL

09/2016 to 10/2018

Schiller Park, IL

05/2014 to 09/2016

Aurora, IL

09/2013 to 12/2015

Chicago, IL

06/2006 to 11/2008

Experience

Lyft and Uber Driver

Lyft And Uber

Safely and efficiently drove patrons to their destination with upmost security and comfort.. Jewel

Jewel Food Stores

Greeted customers and provided exceptional customer service. Provided accurate information about products, prices and services. Venue Manager

Soldiers Field and All State Arena

Reference:Supervisor Of Soldier field

Shilo Sullivan 612-***-****

Managed day-to-day operations of the venue, including supervising staff and overseeing safety procedures. Resolved customer issues or complaints in a timely manner to maintain positive customer relations. Monitored inventory levels of items needed for events such as linens, glassware and table settings. Enforced safety measures and procedures.

Ensured compliance with all local health codes, liquor regulations, fire codes, building codes and other applicable laws. Conducted periodic inspections of premises to identify potential problems or areas needing improvement. Forklift Operator

Agency

Fork lift certified.

Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift. Performed daily maintenance checks on forklifts to ensure optimal performance. Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment. Checked shipments for damaged or incorrect items.

Technical Support Representative

Ideal Amusement

Maintained knowledge basses for support information Defined and documented technical support best practices for technology. Inspected systems, troubleshot faults and replaced malfunctioning parts with new or repaired components serviced and maintained ATM machines

Referred to manuals and wiring diagrams to gather information needed to repair machines. Tested machines to determine proper functioning.

Glass Cutter

GlassesUSA

Moved, measured, taped, cut and smoothed glass.

Operated cutters, forklifts and hand tools to manage production needs. Followed established safety guidelines while removing broken glass prior to glass replacement. Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.

Measured, cut, fit and pressed anti-glare adhesive film to glass to prevent light glare on glass. Recruiter

Chicago, IL

09/2005 to 02/2008

Wheeling, IL

09/2005 to 04/2007

Park Ridge, IL

06/2004 to 10/2006

Rosemont, IL

03/2001 to 09/2002

Des Plaines, IL

Plaza Research Chicago

Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates. Verified applicant references and employment details. Developed recruiting strategies to identify qualified candidates and build network. Operated and maintained applicant tracking and candidate management systems. Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs. Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. Evaluated strengths and weaknesses of candidates through effective screening processes. Pre-screened resumes prior to sending to corporate hiring managers for consideration. Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables. Auto Technician Driver

Auto parts

Completed customer orders and warranty services according to manufacturer specification Loaded and secured items in trucks to avoid damage to parts during delivery. Updated personal logs and business tracking documents accurately and according to schedule requirements. conducted inventory at warehouse

Obtained customer signatures to complete and process paperwork. Delivered goods and products to customers on time and in excellent condition. Plumbing Apprentice

Norman Mechanical

Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs. Assisted with pipefitting tasks, including threading pipes and soldering joints. Replaced faulty valves, faucets, washers, gaskets and seals. Removed old materials from installations prior to replacing them. Adhered to safety protocols when working around hazardous chemicals or materials. PSSI SECURITY

PSSI SECURITY

Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Monitored and authorized entrance and departure employees and visitors daily. Inspected suspicious activities and monitored premises for criminal acts and rule infractions. Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds. Pillow Maker Warehouse

Mr Pillow

Understood and followed oral and written directions. Worked on assembly line. Performed basic tasks

06/2004

Des Plaines, IL

Des Plaines, IL

Education and Training

High School Diploma

Maine South (High School Diploma)

Criminal Justice

Oakton Community College (No Diploma)

Certifications

First Aid certified (need to re-certify)

Training - Forklift certified

Illinois Perc card holder

Type D security license applied for

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