Operations Manager Senior
Resume:
Newark, NJ *****
**.**********@*****.***
Monica Cook
PROFESSIONAL SUMMARY
Experienced Area Manager 2 with a proven track record in the food and beverage industry. Proficient in MS Office, with a strong focus on exceeding company standards and achieving excellence. Demonstrates strong problem-solving abilities. Skilled in data analysis and team management, effectively training staff and implementing significant process improvements in logistics operations. Seeking new opportunities to advance as a Senior Operations Manager. EXPERIENCE
HelloFresh, Newark, NJ — Area Manager II
November 2020 to Present
● Ability to self-manage, handle multiple tasks, and prioritize duties and responsibilities
● Execute performance goals, utilize performance measurement tools, and implement a consistent performance management process
● Engage the maintenance team in visual management and 5S improvement efforts to enhance work management and efficiencies
● Assist the Senior Operations Manager in evaluating and providing performance feedback to the team
● Manage the performance of team members, including coaching, recognition, disciplinary action, and performance evaluation
● Proficient in MS Office and excellent computer skills
● Ability to adapt quickly to different working environments and situations
● Strong supervisory skills and the ability to manage a diverse group of employees in a manufacturing environment
HelloFresh, Newark, NJ — Production Lead
January 2018 to Present
● Responsible for tasks such as picking, labeling, stacking, replenishing, as well as training to become a lead within the company
● Assists manager in training associates, evaluating performance, rewarding and coaching subordinates
● Develops constructive and cooperative working relationships through mentoring, problem-solving, negotiating, and addressing staff challenges
● Possesses a positive attitude, good interpersonal and organizational skills, proficiency in problem-solving, responsibility, and ability to work under pressure
● Demonstrates solid communication skills and a strong understanding of computerized inventory control systems
● Strong working knowledge of Excel, with the ability to create spreadsheets using formulas and utilize other functions Toys 'R' Us, Mount Olive, NJ — Warehouse Associate October 2017 to January 2018
● Processed, packaged, and shipped orders accurately
● Organized stocks, maintained inventory, and ensured products were stored efficiently
● Inspected products for defects and damages to maintain quality
● Unloaded and organized products, including lifting and moving boxes
● Followed specific procedures for opening and closing the warehouse, including securing premises and checking equipment
● Prevented theft or damage to merchandise by following security protocols and reporting suspicious activity
Dr. Ghalys Office, Jersey City, NJ — Medical Assistant February 2017 to October 2017
● Managed phone calls, scheduled appointments, and addressed patient inquiries
● Organized and maintained patient records, both physical and electronic
● Processed invoices, insurance forms, and managed supplies
● Monitored appointments and communicated updates to healthcare providers
● Ensured accurate documentation of patient treatments New Jersey Frozen Storage, Edison, NJ — Warehouse Associate January 2016 to February 2017
● Inspected products for defects or damages to ensure that only high-quality items are shipped to customers
● Kept track of stock levels, restocked shelves, and managed the storage of goods
● Filled orders from existing stock, which is a critical part of their role, ensuring accurate product selection and packaging
● Handled incoming stock and materials, received shipments, verified their contents, and organized them for storage
Air Serv Corporation, Newark, NJ — Cabin Cleaner
May 2015 to September 2015
● Cleaned interiors of aircraft, including bulkheads, tray tables, seat cushions, and walls
● Inspected interior components for damages and reported findings to supervisor/maintenance staff
● Maintain inventory of cleaning supplies and order new supplies as necessary
● Vacuum carpets and upholstery and use appropriate cleaning agents to clean areas
Integrity Staffing Solution, Avenel, NJ — Warehouse Associate October 2014 to April 2015
● Picked orders with an average accuracy rate of 100%, even during high-volume days
● Maintained a clean work area, earning high praise from supervisors
● Performed stock alignments to improve inventory accuracy Prime Flight, Newark, NJ — Aircraft Cleaner
August 2013 to October 2014
● Cleaned aircraft exteriors using a variety of cleansers and pressure washers
● Inspected exterior components for damages and reported findings to maintenance staff
● Efficiently managed cleaning supplies, ensuring that inventory levels were maintained
● Ensured that all cleaning procedures were followed, meeting the company’s high standards
EDUCATION
Branford Hall University, Jersey City, NJ — Medical Assistant 2015 to 2016
West Side High School, Newark, NJ — High School Diploma 2009 to 2012
CERTIFICATIONS
CPR Certified
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