Customer Service Client
Resume:
Gurleen kaur dhaliwal
******************@*****.***
Professional Summary:- Nail Artist and Immigration consultant with over 2 years experience, excelling in client communication, creativity, and meticulous attention to all details. Demonstrated expertise in crafting unique nail designs and streamlining immigration processes, achieving high client satisfaction and operational efficiency. Skilled in problem solving and innovation, ready to enhance team performance and client service in a dynamic environment.
Employment history:-
Luxury Beauty Salon / Nail Artist / Punjab, India
Nov 2023 – March2024
• Eager to master new skills and contribute effectively to team goals
• Enhanced nail art techniques, achieving 95% client satisfaction.
• Passionately crafted unique nail art, enhancing salon reputation.
• Meticulously applied intricate nail designs, ensuring top-tier service quality.
• Thrived in creating innovative nail art, constantly exceeding customer expectations.
• Pioneered new nail art styles that enhanced salon's market standing and attracted new clientele.
Skills
* Hand and foot massage Manicure promotion
* Sanitize tools Shape nails
* Multitasking Tool and surface sanitation
* Customer service Apply polish
* Teamwork Coordination
American Institute of IELTS and Immigration/ Immigration Consultant / Punjab, India
Jan 2023 – July 2023
* Streamlined client immigration processes, enhancing application accuracy and speed.
* Meticulously reviewed and submitted immigration applications, ensuring zero errors.
* Provided empathetic guidance to clients, easing their immigration journey.
* Conducted thorough document audits to uphold the highest standards of accuracy.
* Analyzed application procedures to identify and rectify inefficiencies, ensuring optimal service.
* Enhanced client satisfaction by personalizing immigration advice.
Personality Traits
Client communication Problem solving
Attention to detail Creativity
Innovation Time management
Customer service Application accuracy
Document audits Team collaboration
Adaptability Critical thinking
Leadership Data analysis
Networking Project management
Education
• Currently pursuing massage therapy course Professional Institute of Massage Therapy Calgary, Alberta May 2024 – Oct 2026
• Holy Heart senior secondary School Punjab, India Mar 2021-2022
• Matriculation Holy heart senior secondary school Punjab, India Mar 2019 - Mar 2020
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