Customer Service Representative
Resume:
JHANVI
**** **** **, *****, **, V*C *E* ; 236-***-**** ; **********************@*****.***
CAREER OBJECTIVE
Seeking an opportunity in an atmosphere where I can make a difference with an ambitious pace and desire to scale the peaks of professional excellence. EXPERIENCE
Domino’s Pizza (Yamuna Nagar, Haryana, India) From Oct 2023 – March 2024 Role: Crew Member
• Ensured safe food preparation, assembly and presentation following standard procedures.
• Organized and restocked kitchen supplies to meet anticipated demands
• Managed inventory by receiving and storing food in freezers and dry storage areas.
• Greets customers in person or via phone and took orders professionally and promptly.
• Handled currency and credit transactions accurately and efficiently. Big Bazaar (Yamuna Nagar, Haryana, India) From Nov 2022-Aug 2023 Role: Customer Service Representative
• Processed paperwork for orders and new service actions.
• Resolved customer inquiries, complaints, and issues by providing insightful solutions.
• Communicated with clients over phone, email and chat platforms to ensure satisfaction.
• Prioritized workload and multitasked to manage time efficiently.
• Kept updated on available products and services. EDUCATIONAL QUALIFICATION
● Bachelor of Hospitality Management (Western Community College,Surrey) Currently Pursuing
● Senior Secondary Education (M.V.V.D.A.V.Sr.Sec.School, India) 2022 with 93.8%
SKILLS
● Excellent Communication Skill (Bilingual : English, Hindi, Punjabi)
● Strong Teamwork and Collaboration
● Quick learner and Highly Organized
● Reliable and Punctual
● Strong leadership Abilities
● Hard Working and Dedicated
● Cash handling and Basic Accounting
● Proficient Computer Skills( MS Office, Internet Research)
● Effective Conflict Resolution
● Friendly and Positive Attitude
● Proficient Customer Service Skills
AVAILABILITY ( Part-time)
Available for the entire week except Tuesday, Wednesday, and Thursday due to class schedule.
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