Customer Service Shift Supervisor

DELENA BADLEY

Brookhaven Ga, 470-***-**** *********@*****.***

OBJECTIVE

To obtain a challenging position that allows me to display my excellent customer Service, cross selling products and exceeding goals to advance and obtain a career, which will allow growth and development in a great company.

EXPERIENCE

Barista Training/ Shift Supervisor

Starbuck Corporation Inglewood CA/Brookhaven GA

May 2015 – July2024

Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Digital Shopper

Walmart Brookhaven GA

May 2023- April 2024

Accurately and efficiently pick and pack orders for customer delivery or pickup. Ensure all selected products meet Walmart's quality standards Provide excellent customer service by promptly and courteously responding to customer inquiries and resolving issues. Maintain accurate inventory records and ensure proper storage and handling of products.

Cashier/Inventory

Greens Liquor Brookhaven GA

April 2022- May2023

Greet customers entering the store and provide friendly, knowledgeable assistance. Process customer transactions accurately and efficiently using a POS (Point of Sale) system. Handle cash, credit, and other forms of payment in accordance with company policies. Monitor inventory levels and notify management of low stock or inventory discrepancies.

EDUCATION

Morningside High School Inglewood CA

4 yrs Diploma of Completion 2003-2006

Healthy Care Academy Inglewood CA

1900 hr Certificate of Completion May 2009-December 2009

State Board Certification January 2010

REFERENCES

William Speights (216) 337. 2750

Tashay Kimple (404) 671. 2299

Johnny Davis (470) 545. 2102

Kyjah Brown (404) 317. 3531

Michelle Saafir (562) 235. 2186

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