Product Manager It Analyst

Prachi Bhadreshkumar Shah

Texas, United States +1-425-***-**** ******.*******@*****.*** http://www.linkedin.com/in/shahprachib

OBJECTIVE:

Dynamic IT Analyst and Product Manager with 6+ years of driving data-informed decisions, crafting product roadmaps, and optimizing user experiences. Proven expertise in leveraging SQL, NoSQL, Power BI, Agile, and Scrum to translate complex data into actionable insights. Demonstrated success in project management and product innovation.

PROFESSIONAL EXPERIENCE

IT Analyst (Team Lead), Tata Consultancy Services Sept 2015 – June 2022

Led market and customer needs analyses, resolving 80% of functional issues in banking units, driving customer satisfaction.

Executed 500+ UAT test cases, reducing software defects by 30% and ensuring high-quality deliverables.

Partnered with 7 cross-functional teams to streamline operations, boosting efficiency by 15% through data insights.

Developed 25+ reports/dashboards to facilitate data-driven decision-making, enhancing customer research capabilities.

Mentored 8 team members, achieving a 95% satisfaction rate, and fostering professional growth.

Product Manager, Simmi Foundation July 2022 – Nov 2022

Spearheaded the development of a scalable crowdfunding platform, resulting in 28% user base growth across 3 distribution channels.

Defined and executed a product roadmap with 50+ enhancements, collaborating with a 12-member development team to drive platform improvements.

Redesigned homepage via UX research, increasing user engagement by 37%, and developed automated reports to guide data-driven decisions.

AI Product Analyst, TAMU - Sports Science and Analytics May 2023 - Oct 2023

Engineered bounding box algorithms with 95% accuracy for player tracking, reducing analysis error rate by <5%, and enhancing real-time data processing.

Integrated machine learning models achieving 90% recognition rate, processing 30 FPS with <100ms latency, improving live player metrics.

Collaborated with the data science team to streamline the motion tracking pipeline, decreasing analysis time by 40% and boosting operational efficiency.

EDUCATION

Master of Science in Management Information Systems – Texas A&M University Aug 2022 - May 2024

Master of Technologies in Web Technology – Gujarat University Aug 2013 - May 2015

Bachelor of Engineering in Computer Engineering - Gujarat Technological University Aug 2009 - May 2013

SKILLS:

Technical Expertise: SQL, Python, NoSQL Databases, Data Visualization Tools (SSIS, SSRS, SSAS, Power BI), Jira, Scrum, Kanban Board, Agile, GitHub, Git, Docker, SDLC, Microsoft Office Suite (Excel, Project), ETL pipeline and Data Warehousing (Snowflake), Cloud Environments (AWS, EC2), Figma, Canva, SharePoint

Non-Technical Expertise: Large Dataset Manipulation, Multi-Project Oversight, Excellent Communication, Change Management, Risk Management, Stakeholder Management, Mitigation Planning

Certifications: Professional Scrum Master I (PSM I), Robotic Process Automation (RPA)

ACADEMIC PROJECTS

The Aggie Project: Led a team of 5 in designing and developing a volunteer application, where we created user research, user personas, user journey, epics, affinity mapping, prototype building, and testing.

Data Warehousing for a Retail Store: Designed and implemented a data warehouse for a retail chain using SQL Server 2016, SSIS, SSRS, SSAS, Power BI, snowflake methodology, ETL processes, staging, and data warehouse environments, BI reports, enabling data-driven decision-making for store management and pricing strategies.

Database Management System: Deployed and optimized a MariaDB on AWS, improving 40% read performance through ETL tools, materialized views, indexing, and NoSQL migration to enhance reliability via clustering.

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