Administrative Assistant Medical Records

JESSICA E. MARSH

*** *********** ****, ********** ** 24440

631-***-**** ****************@*****.***

Objective

To attain a position at your organization where I can utilize my office knowledge, computer and communication skills.

Experience

Aston Carter Temp Agency

Optum Change Healthcare (Remote) Greenville, VA 04/2023-Present

Patient Access Representative

Schedule appointments (EPIC Program)

Make in and outbound calls (Five-9 & Nice CXone MAX program)

Transfer incoming calls.

Register patients

Healthmark Group (Remote) Greenville, VA 04/202*-******

Medical Records Processor Specialist

Pulled and Processed records requests.

Attorney Request.

Subpoenas Requests.

Depositions Requests.

Workers Compensation.

Insurance Requests

Physician’s Offices

Patient Requests

Augusta Spine Clinic 08/2021-10/2021

Administrative Assistant.

Answered telephones & scheduled appointments. (Athenea Program)

Confirmed appointments for patients.

Checked in & out patients.

Collected copays.

Collected Mail.

Scheduled MRI’s and CT scans.

Augusta Health Cancer & Blood Disorders, Fishersville, VA. 04/2020-8/2021

Administrative Assistant.

Answered telephones & scheduled appointments. (Meditech Program)

Scheduled new consultations.

Sorted mail and faxes.

Obtained medical records from other office. (Athena program)

University Associates in Obstetrics & Gynecology, East Setauket, NY. 05/2015-12/2019

Clerk.

Answer telephone & schedule patient appointments. (Centricity and Power Chart program)

Collect copayments & billing (InstaMed program)

End of day payment reconciliation

National Recruiting Group, Melville, NY. 8/2015-5/2016

Clerk

Answer telephone & schedule patient appointments. (Centricity and Power Chart program)

Collect copayments & billing (InstaMed program)

End of day payment reconciliation

Natural Approach Healthcare, East Setauket, NY. 05/2015-7/2015

Receptionist.

Answer telephone & schedule appointments.

Computer work.

Prepare rooms for patients.

Port Jefferson Chiropractic, East Setauket, NY. 10/2014–8/2015

Receptionist

Answer telephone & schedule appointments

Post co-pays & advance payments to ECLIPSE Medical Records Software.

Dr. Ira Koeppel, Cosmetic Dentist, East Setauket, NY. 10/2013- 8/2015

Clerical

Pull & file patients’ charts.

Confirm appointments and take messages.

Electronic Records (Dentrix Program)

Skills

Microsoft Office Suite

CMS-1500 Form

ICD-9 Coding

CPT Coding

Medicare

Medicaid

Record Release Form

Workers Comp.

Encounter Forms

Education

Hunter Business School, Medford, NY 10/2014-5/2015

Medical Office Administration Certificate

BOCES, Oakdale, NY 02/2014-6/2014

Medical Billing and Coding Certificate

CHP Medical Billing and Coding Certification, Oakdale, NY 02/2014-6/2014

www.chpcertified.com

BOCES, Brentwood, NY 04/2013-2/2014

Basic Business Office Technology

Suffolk County Community College, Selden, NY 9/2000-1/2004

Liberal Arts Courses

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