Natalie Damiano
************@*****.***
INTRODUCTION
I'm customer-focused with 3 years of
experience in retail environments.
Flexible and approachable, with strong
organizational skills. Delivers memorable
guest experience through welcoming
interactions and extensive product
knowledge. My main focus is to maintain
customer satisfaction and contribute to
company success. I have history
managing and improving relationships
with customers. I've learned outstanding
active listening skills and multitasking
abilities.
SKIILLS
Cashiering
Cleaning Experience
Food preparation
Sales
Communication skills
Leadership
Time management
Multitasking
Upselling
Customer Service Experience
WORK REFERENCES
Melissa Prochilo, Owner
Glitter Heart Co.
Contact: 954-***-****
Paul Gordon, Manager
Publix
Contact: 561-***-****
WORK EXPERIENCE
Glitter Heart Co. 2023-2024
Produce Clerk/ Customer Service Rep
I have cashier and bagging experience as well as
plenty of customer service experience. I have
worked stocking produce and practicing inventory
management. I have experience preparing and
packaging food, I practice cleaning and sanitation frequently. I demonstrate effective problem-
solving abilities while maintaining a high level of customer satisfaction. I collaborate with team
members to improve customer service processes
and procedures.
Publix 2021-2024
I was the manager at the warehouse, which
included managing the employees, handling
operations and customer orders.
Warehouse manager
I handle many inbound calls and resolve
customer’s issues by taking a patient and
understanding approach. Empathy is one of my
greatest skills when it comes to a job like this.
Call Center Customer Service Rep
Sicuro Health 2024