Professional Experience
CVS Health
Clinical Pharmacist – Medication Therapy Management (MTM) Jan 2024 – June 2024
Completing comprehensive medication reviews (CMR) and performing clinical assessments on applicable conditions for each targeted member
Providing medication therapy management (MTM) to patients using Outcomes, identifying, documenting, and facilitating resolution of identified medication related problems
Creating written summaries (patient takeaway) of each member interaction written at appropriate level of health literacy, collaborating with healthcare providers, health plans, and patients to facilitate resolution to medication related concerns
Building and maintaining positive relationships with internal and external customers including physicians and nurses, working independently and multi-tasking while using multiple web-based applications, displaying patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care
CVS Pharmacy
Part time Pharmacist Oct 2021 – Sept 2023
Evaluating validity and safety of medication orders and prescriptions, performing Prior Authorization Requests, facilitating medication therapy management (MTM) and drug utilization reviews (DUR), collaborating with doctors and insurance agents to obtain optimal drug regimens, administering vaccines, performing clinical reviews and literature searches.
Initiating and completing Prior Authorization requests as front liners in triage, communicating decisions of physicians, health-plans, and patients to appropriate personnel, processing approvals, denials, and overrides for PA’s, along with working with Medicare part D claims
Handling inbound/ outbound phone calls and escalations from physicians or patients regarding Prior Authorization
Maintaining professional and technical knowledge of drug, dosing, and side effects along with insurance/claim issues, processing specialty orders and conducting clinical searches for optimal therapy management
MidCities Pharmacy
Part Time Pharmacist, Hurst, TX Jun 2021 – Sept 2023
Verifying compounds, reconstituting, and administering COVID vaccines, counseling patients, overlooking technicians and maintaining safety procedures and standards, advising patients and physicians on compounds, medical issues, and healthcare
Ensuring lab procedures followed according to USP 795 guidelines, customize medications by combining ingredients according to prescriptions, conversing with patients, health care providers, and health plans for custom prescription orders, preparing formulas for customs medications following compounding guidelines
CVS Pharmacy
Staff Pharmacist, North Richland Hills, TX Sept 2015 – April 2019
Recognized and promoted by District Manager for excellence at CVS for consecutive years, provide critical information regarding drug interactions, side effects, dosage, and storage, follow state and federal guidelines for legend drugs and controlled substances
Pharmacy Intern, Hurst, TX Sept 2011 – Sept 2015
Assisted Pharmacist-in-Charge with maintaining drug inventory, retrieving, and filling prescriptions in high volume retail environment with strong attention to customer service
Pharmacy Technician, Dallas, TX Jan 2009 – Sept 2011
Utilized proprietary database to update patient profiles, maintain inventory and records, and assist customers and healthcare providers to optimize health and wellness.
Handling inbound/ outbound phone calls and escalations from physicians or patients regarding Prior Authorization
Education
Feik School of Pharmacy, San Antonio, TX Aug 2011 – May 2015
Doctor of Pharmacy
Graduated Summa Cum Laude “With Highest Honor”
Member and Graduate of Rho Chi Honor Society
Southern Methodist University, Dallas, TX Aug 2006 – May 2010
Bachelor of Science; Major in Biology; Minor in Spanish
SMU IB Scholar
Distinguished Scholar
Dedman Macune Scholar
Lawrence D. Bell High School, Bedford, TX Aug 2002 – June 2006
Student Body President
Honor Roll/International Baccalaureate Program
Health Advisory Committee Representative
Future Business Leaders of America – 1st place Accounting District Level Competition
National Youth Leadership Forum on Medicine in San Francisco, California
“Best of Texas” Award Recipient
Professional highlights
Exceptional patient care
Skilled in Insurance and Prior Authorizations (PA)
Efficient and accurate
Recognized for distinguished customer service
Drug utilization review (DUR)
Patient counseling expert
Strong decision-making ability
Medication therapy management (MTM)
Excellent communication skills
Foreign Languages
Fluent in Urdu/Hindi
Language Minor in Spanish