Customer Service Al Cliente

JANETH CHAPARRO N

************@*****.*** 832-***-**** Baytown, TX 77521

Skills

Habilidade

● Fluent in Spanish

● Organized

● Extensive knowledge of systems

● Ease of salving situacions

● Inventary Management

● Marketing

● Leadership

● Teamwork

● Good customer service

● Español Fluido

● Organizada

● Amplio Conocimiento de Microsoft Office

● Falicidad para resolver Problemas

● Manejo de inventario

● Mercadeo

● Liderazgo

● Trabajo en equipo

● Buena atencion al cliente

Experienc

Experienc 05/11/2004-- 05/05/2021

1) OWNER ;MANAGER /PROPIETARIA 08/2020 -04

Colombia, Cali, Valle

● Carry out text transcriptions, internet consultations Realizar transcripciones de documentos, hacer consultas de Internet.

● Resolve customer doubts and concernes

Resolver dudas e inquietudes de los clientes

● Make merchandise purchases

Realizar comprar de mercancía.

Make monthly purchasing budge

Realizar presupuesto mensual

Hacer balance general

make monthly purchasing budge

● Know and adjust prices to obtain greater profitability and profits.

Conocer y ajustar los precios para obtener a corto tiempo rentabilidad y utilidades.

● Do computer maintenance

Hacer mantenimiento de computadores.

● Maintain good customer service.

Mantener Buena atención al cliente.

● Keep the work área clean and organized.

Mantener el área de trabajo limpia y organizada.

● Teamwork

Trabajar en equipo.

● Resolve situations whith employer,

Facilidad para resolver problemas con los empleados.

● Provide training and employmet advice .

Brindar capacitación y asesoría laboral

1992 -2000

2) KINDER GARDEN “MI CASITA DE AZUCAR”

● TEACHER MATERNO – PREKIDER – KINDER GARDEN

● Du planting and daily work activities

Hacer planeación y actividades de trabajo diario .

● Teamwork with chillaren

Trabajo de campo con los niños.

● Teach different areas : writing, crafts, Math, Dance, Paint, shapes, Colors, alphabet,etc

Enseñar diferentes áreas : Escritura, manualidades, Matemática, Danza,shapes, colors,alfabeto,etc.Enseñar diferentes áreas : Escritura, manualidades,

Matemática, Danza,shapes, colors,alfabeto,etc.

● CATEGORIES HIGH-LOW, SHORT- LONG- FAT- SKINNY,

INSIDE- OUTSIDE

Matemática, Danza,shapes, colors,alfabeto,etc.

● Discipline, Schedule control, organization the class Disciplina, control de horarios, organización dentro Del salón de clases.

3) LET'S PROGRESS SCHOOL Enero 2000- Dic 2004

GRADES: 4.5, 1 BACHELOR'S DEGREE

● Grammatical categories: verbs, abverbs, parts of speech, dictations to exercise writing and spelling.

● Identify in paragraphs or sentences: subject, predicate, verbs, prepositions,

● Know different verbs and actions.

● Learn to summarize texts, movies, videos.

● Learn to make cards,

Learn to do small jobs to present to the teacher

4 )Currently COMPASS CONNECTION

From Nov 09/2022, to date

Direct Carte Worker

The Republic of Colombia

Ministry of National Education, and on its behalf

The Santiago de Cali University

With legal status No. 2800 of the Ministry of Justice Confers the Title of

Business Administrator

Janeth Chaparro Nino

Identified with CC. No. 31.974.151 Cali-Valle

In testimony of this, this Diploma is issued in Santiago de Cali,Valle del Cauca,on March 24

,2000

Contact this candidate