Front Desk Customer Service
Resume:
Tasha Rolack
Front desk
Milwaukee, WI *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk
Holiday Inn
July 2023 to Present
Count the drawer, checking out guest, print reg cards, talk to maintenance and housekeeping Front Desk Agent
Holiday Inn - Brookfield, WI
June 2023 to Present
Checking out guest
Front Desk Clerk
Marriott - Brown Deer, WI
September 2022 to Present
I check in and out guest. Answer phone, count money from market, maintenance request, Customer Service Representative
SD & A - Milwaukee, WI
April 2015 to Present
Responsibilities
I call current patrons to sign up for subscriptions to current season. Skills Used
Multiple line telephone and computer skills
Certified Nursing Assistant
Extended Care - Kenosha, WI
September 2004 to November 2006
Telemarketer
Veterans of Foreign Wars - Madison, WI
May 1999 to January 2000
Responsibilities
I made calls to former customers and new customers. We sold household items in return for donations. Skills Used
I got a chance to talk with different people from all backgrounds Picker/Packer
Plastic Ingenuity - Cross Plains, WI
June 1997 to September 1999
Responsibilities
I picked plastic items from a machine and packed them in boxes. Afterwards I stacked boxes on a pallet and shrink wrapped the load.
Education
11 in Nursing Assistant
MATC - Madison, WI
2000 to 2000
Skills
• Telemarketing (2 years)
• Computer Skills (2 years)
• Cold Calling (Less than 1 year)
• Nursing (10+ years)
• Hospital Experience
• Vital Signs
• Front desk
• Hotel experience
• Hospitality
• Customer service
• Telemarketing
• Telecommunication
• Communication skills
• Cash handling
• Guest Services
• Cash register
• Data entry
• Organizational skills
• Windows
• Accounting
• Cold calling
• Vital signs
• Data collection
• Patient care
• Nursing
• Sales
• Phone etiquette
• Office experience
• Clerical experience
• Senior care
• Home care
• Care plans
Certifications and Licenses
Driver's License
CPR Certification
Certified Medication Technician
Assessments
Customer focus & orientation — Completed
October 2022
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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