Computer Technician Support Specialist

STRENGTHS

Dedication to doing any job to the best of my abilities

Capability to communicate complex subjects understandably to almost anyone

Intuitive ability to understand new ideas and situations

Dual background in Computer Hardware and Programming

Ability to learn new things quickly

Natural troubleshooter

Over 10-years active experience in IT/IS

Firm grasp of logical deduction

Innate inquisitiveness

Love of new Technology

SKILLS

Conflict Resolution, Linux/Unix, Shell Scripts, Software Development, Teamwork, Technical Support, Time Management, Type 35WPM, Windows

EXPERIENCE

IT Consultant (01/2006 – Current)

TEKsystems

University of Pennsylvania Hospital System (UPHS)/ Dell

COMPUTER TECHNICIAN, SYSTEM SUPPORT SPECIALIST

Used Helpdesk Ticketing System to log and complete technical issues. Imaged computers. By providing troubleshooting, diagnostic, and fixing services for Hardware, Software, and Network device issues, I increased user productivity.

Lufthansa Airlines / LSG Sky Chefs

COMPUTER TECHNICIAN, DEPLOYMENT SPECIALIST

Worked closely with the Project Manager on a Desktop/Laptop Refresh Project. Operated under strict FDA & TSA Security Regulations.

Merrill Lynch / Bank of America

COMPUTER TECHNICIAN, AUDIT TEAM MEMBER

As a member of the Data Center Inventory Audit Scanning Team, My team completed the Audit Project under budget and in under 50% of the time allocated.

InSource, Inc.

Franklin Township School District (Somerset, NJ) / ePlus

COMPUTER TECHNICIAN, DEPLOYMENT SPECIALIST

Expertly imaged DELL desktops. Troubleshooting of hardware, network, applications, and data integrity issues in a public school system.

Bristol-Myers Squibb / EDS / DecisionOne

COMPUTER TECHNICIAN, DEPLOYMENT SPECIALIST

In a secure environment, provided expert imaging of computers. Provided troubleshooting of computer related issues. Reassigned to quality assurance and conversion project to transfer data from Remedy to Digital Workflow EKMS using Microsoft Excel.

Superior Technical Resources, Inc.

AIG

COMPUTER TECHNICIAN, DEPLOYMENT SPECIALIST

Moved computer equipment from one office building to another.

Thomas E Tresch

INDEPENDENT CONSULTANT

As an Independent Consultant I provide many services including Forensic Data Recovery, Website Development/Deployment/Support, Helpdesk, PC and Network Technician Services, Cabling Installations, and Application Development.

Independent Researcher (12/03 - Current)

Thomas E Tresch

RESEARCHER

Researching Anterograde Amnesia (AA) & Cognitive Disorganization (CD) and the Pathologies and Treatment Methodologies that apply to these disorders. Application of research has so far resulted in a 500% Increase in

Effective Memory & Stabilization of Cognitive Functions approaching 75% of Pre-Episode Status.

IT Systems Specialist (05/95 – 01/1999, 01/01 – 02/02)

H.D. Smith Wholesale Drug Co.

COMPUTER OPERATOR, LEAD COMPUTER OPERATOR, SYSTEMS SUPPORT

Helpdesk & Software testing. Operated IBM AS/400 and iSystem. Supported and maintained physical & computer security. Mentored and trained operations and support personnel. Managed computer operations workload and projects.

Owner (03/92 – 12/01)

TnT Enterprises

COMPUTER CONSULTANT

Provided a full spectrum of IT consulting services. Developed, maintained, and supported an ERM/CRM package. TnT Enterprises closed on December 31, 2001.

EDUCATION

Coursera (24)

Programming for Everybody, Specialization Certificate in Process

Google IT Support, Professional Certificate in Progress

Sonoran Desert Institute (19 – 20)

AAS Gunsmithing Technology, Degree Not Completed

Eastern Oklahoma State College (15)

AAS Information Systems, Computer Forensics, Degree Not Completed

Bucks County Community College, Newtown, PA (10 - 12)

AAS Computer Networking Technology, Degree Not Completed

University of Phoenix, Online (02 - 02)

BSIT Information Technology, Degree Not Completed

Illinois Central College, East Peoria, IL (88 - 90)

AAS Data Processing & Computer Programming, Degree Not Completed

(Foley-)Belsaw Institute, Correspondence (79 - 81)

Locksmithing & Alarm Systems, Certificate Completed

Independent Studies (71 - Current)

Arts Studies (Music, Creative Writing, Drawing, Photography, Painting, Meditation)

Communications Studies (Interpersonal Communications, Business Communications, Body Language Interpretation)

Computer Studies (Computer Science, Computer Administration, Computer Programming, Digital Life, AI, Computer Ethics, Computer-Brain Interface/Interaction, Big Data, Social Heuristics, Computer Forensics)

Engineering Studies (Automotive Mechanics, Automotive Electronics, Electronics, Electrical Systems, Mechanical Systems, Gunsmithing, Ballistics, Locksmithing)

Humanities Studies (Psychology of Early Years, Psychology of Aberrant Behavior, Philosophy, Eastern Philosophy, Comparative Religious Studies, Psychology of Aging)

Science Studies (Gravity Theory, Einsteinian Space-Time, String Theory, Quantum Physics, Alternate Space-Time, Mathematics, Cryptography, Numerical Patterns/Equations, Hi-Energy Physics, Physics, Astrophysics, Chemistry, Biology, Geology, Statistical Studies of Dynamic Systems, Theoretical Physics, Theoretical Mathematics, Brain, Cognition, Memory, Biochemistry, Genetics, Genetic Disorders, Inherited Diseases, Virology, Cellular Biology)

Security Sciences Studies (Criminalistics, Forensics, Security/Police Sciences, Criminology)

Contact this candidate