Data Entry Customer Service

●Crystal Lemburg

**** **** **. ********, ** ***51 **************@*****.*** 661-***-****

OBJECTIVE: I am a hard-working and diligent professional seeking a position that requires exceptional communication, extensive data entry skills, and project leadership . I have the potential to provide immediate value and prioritization to my employer, as well as provide professional support and loyalty, and all the while, continue expanding my personal knowledge and skill level for a top notch position in today’s fast-growing industry.

KEY QUALIFICATIONS

-Exceptional communication skills in both customer service and Sales alike. -Held a key position of an office Administrator or higher equal to 5 years. -More than eight years of progressive office assistance and data entry experience

-Over 7 years of payroll and accounting experience at a Lead Administrative level.

-Graduated high school with 45 college credits

-Proficient in Windows/Microsoft Office/PowerPoint and the internet for more than 10 years

-Professional and can-do attitude; fast learner and challenge ready

-Available to start: 2 Weeks From Date of Hire.

PROFESSIONAL EXPERIENCE

Chevron/Shell Gas Stations 02/2023-Current Quartz Hill, Ca 93551/Lancaster, Ca 93536

Journeys 7/2009-12/2016 Fashion Show Mall Las Vegas, NV 89109/Antelope Valley Mall in Palmdale, Ca 93551/Westfield Valencia Town Center Mall Valencia, Ca 91355 Primm Valley Mall in Primm, Nevada 90100

Hours: 45 Monthly Salary: $4200

Store Manager/Asst. Store Manager/Sales Lead

- Leads in recruiting, training, and developing a successful sales team of 5 or more employees

- Evaluates the training needs of store employees -keep updated knowledge on current employment laws and employees rights and privileges tomake sure all laws are being met and followed. .

- Evaluates staffing levels to maintain maximum productivity and sales effectiveness

-Keep records of Sales goals and the personal sales records of All Employees, and to maintain the correct ratio of sale requirements

-Lost Prevention and accuracy of inventory at all times, including monthey stock counts and proper security measurements throughout the store.

- Create weekly staffing schedules

- Manages all aspects of store operations

- Maintains a safe work environment

- Follows all Loss Prevention practices and protects company assets

- Performs all operational procedures accurately, in accordance with Operations Policies

- Organizes stock room according to Operations Policy Manual

- Maintains store appearance including following Display Guidelines throughout the store.

- Supervises the daily operations of the store

- Identifies and reports unacceptable work performance and disciplinary problems

- Resolves customer issues effectively and efficiently

-Maintain cleanliness and organization throughout the store with proper displays and correctdisplay products.

- Understands company culture and demonstrates it to the team

Pepsi Bottling Group 8/2006-8/2008 Supervisor: Blane Sherritt - Unit Manager

2471 Nadeau St. Mojave, California 93501 661-***-****

Hours: 40-45 Monthly Salary: $3,200.00

Lead Administrator (Office Manager)

-Handle all inbound calls and monitor communications between the customers and other stores.

-Prepare and submit payroll deduction information in a concise and accurate fashion in accordance with the union contracts and current policies

-Review correct pay and maintain hourly timecards for each employee

-Consistently review hourly timecards and submit for payroll

-Correctly advise complete timecards and compute mileage for employees to ensure accuracy of pay

-Ensure completeness and accuracy of data on multiple accounts

-Create Executive presentations in PowerPoint

-Handle accounts payable and receivable

-Cashier, count and deposit ALL DRIVING routes and record deposits, including ALL Full Service Vending and Driver payments/expenses.

-Record, load and invoice adjustments using SDMS (PBG system) when required

-Reconcile and record Delivery Driver’s over and short variances using the Settlement Tracking System

-Complete period end reports for communication to unit Manager and all necessary respective departments.

-Count, Maintain and Create deposits each day, involving values of cash funds, in upwards of $300,000 in cash deposits to compile and deposit each day.

EDUCATION

College of Southern Nevada

8/2003 – 2006 Las Vegas, Nevada

College Major/Minor: Criminal Justice

Units Completed: 51 One Year CIT (Computer Course), One Year Spanish

College High School

8/2003 - 6/2005 Las Vegas, Nevada

Received a High School Advanced Diploma

Participated in Community College Student Government, One Semester IS (Computer Course)

Centennial H.S.8/2001-6/2003 Las Vegas, Nevada

One year IS (Computers/Computer software), One Year Careers Prep. One Year Spanish

Office Skills

WPM: 60 Data Entry: 50

Office Assistance and Data Entry Experience: 10 years

Computer Software: 15 years

Microsoft: 15 Years including PowerPoint, Excel, Word, and Outlook

References available upon Request.

Contact this candidate