Customer Service Front Desk
Resume:
Professional summary
Employment history
Jan 2014 - Mar 2016
Mar 2016 - Apr 2020
Skills
Education
Jun 2015 - Oct 2017
Feb 2023
References
Jaclynn Prejean
Customer Service
5137 Landry Rd., Duson, United States, 70529
**************@*****.***
Customer Service professional with 6 years of experience in outside, inside, as well as B2B sales and client relations. Demonstrated
expertise in surpassing sales goals, training new hires, and enhancing customer satisfaction. Proven ability to implement CRM software
and collaborate with marketing teams to drive revenue growth and brand visibility.
Receptionist, The Secure Store
Lafayette,LA
+ Managed front desk operations, enhancing visitor experience and reducing wait times by 40%.
* Coordinated schedules and appointments, ensuring seamless daily operations and high client satisfaction.
+ Handled multi-line phone system, directing calls efficiently and improving communication flow.
+ Maintained accurate records and documentation, supporting administrative tasks with precision.
+ Resolved customer inquiries promptly, contributing to a positive and welcoming environment.
Outside/Inside Sales associate, Cologne Co.
Opelousas, Louisiana
+ Surpassed sales goals through strategic communication and sales techniques, driving measurable revenue growth.
+ Trained new hires, significantly boosting team productivity and sales performance.
* Created compelling sales pitches, enhancing client interaetions and satisfaction.
+ Analyzed social trends to identify new sales opportunities, leading to increased annual revenue.
+ Executed B2B sales strategies, contributing to substantial business growth.
+ Implemented CRM software, improving sales efficiency and strengthening client relationships.
* Collaborated with marketing to develop sales campaigns, increasing brand visibility and customer engagement.
Sales Problem Solving Customer Satisfaction Client Relations
Experienced Experienced Experienced Experienced
Tech Savvy Marketing Skills Negotiation Skills Interpersonal Skills,
Experienced Experienced Expert Expert
Sales Skills Adaptability
Expert Expert
South Louisiana Community College, Lafayette, Louisiana
3.8GPA
Coursera Project Network, Lafayette, Louisiana
Completed coursework toward business analyties & Process Management.
‘Tyler Janice
***************@*****.*** / 337-***-****
Nicole Guillory
Vanessa Breaux
Contact this candidate