Part-Time Sales Human Resources

Laura Lafayette

Director of Human Resources

Dallas-Fort Worth Metroplex 617-***-**** **************@*****.*** linkedin.com/in/lauralafayette12 Seasoned and enthusiastic HR leader with over 15 years of experience driving transformative change in global tech companies. Proven expertise in workforce planning, business transformation, and talent development. Eagerly committed to revolutionizing the organization with strategic business insight and servant leadership. Dedicated to fostering inclusive cultures, enhancing employee well-being and engagement through innovative initiatives Key Areas of Expertise

Business Transformation Leadership Development Workforce Transformation Employee Engagement Organizational effectiveness Diversity/Equity/Inclusion & Belong (DEI&B) Employee Relations Learning and Talent Development Employee Wellness Strategies Compensation & Benefits Administration Coaching and Mentoring Project Management Interpersonal and Communication Skills Problem Solver Career Highlights

• Digital Transformation: Designed and implemented a new digital operating model, introducing user-friendly digital interfaces and streamlined processes. Achieved a 25% increase in employee satisfaction, demonstrating my ability to work independently, communicate effectively, and drive change.

• Cost Management: Redesigned open enrollment and benefit packages, aligning offerings with the local market and achieving $90K in savings. Showcased my ability to influence, build credibility, solve problems, and build rapport with vendors and internal customers.

• Organizational Change: Introduced the Denison Organizational Culture Model, aligning it with the new digital operating model. This resulted in enhanced organizational performance and a more robust culture. CPrime, Director, People Business Partner Dallas, TX 03/2024 – 06/2024 Reported directly to the Chief People Officer (CPO) and served the senior leadership team in North America.

• Led HR initiatives in organization change, leadership development, and talent assessment and retention.

• Implemented the performance management tool Lattice, achieving 70% adoption and fostering a culture of continuous feedback and growth.

• Cultivated an inclusive work environment that was pivotal in driving organizational success and implementing a new operating model, helping enhance business opportunities for the company. Huron Consulting Group, Director, Human Resource Business Partner Dallas, TX 04/2021 – 11/2023 Served as advisor to executives; led HR efforts for three distinct businesses and implemented change management strategies that drove human resource policy changes, leading to increased organizational efficiency. Reported to the Chief Human Resources Officer (CHRO)

• Orchestrated spin-off of Life Sciences business for North America and the U.K., involving 180 employees

• Led a high-performing HR Business Partner team with a global workforce of 1,500 employees, supporting a $500M business in the higher education industry in collaboration with organizational leadership.

• Executed multi-year workforce transformation, a new matrix operating model, and restructuring initiatives to improve efficiency and performance, resulting in a more cohesive company, which led to more growth and business opportunities.

• Implemented the Workday system (HRIS), which resulted in notable enhancements of HR management processes, modernization of HR operations, and overall organizational alignment.

• Implemented key talent assessment, metrics, and planning to evaluate the effectiveness of the Diversity, Equity, and Inclusion (DEI) strategy. Effectively communicated new HR policies and initiatives to stakeholders at all levels, enhancing transparency, trust, and accountability.

• Offered career guidance, succession planning, and development strategies to employees and leadership team members, equipping them with enhanced skills and influencing overall organizational effectiveness. Amadeus North America, Director, Human Resource Business Partner Dallas, TX 03/2018 – 12/2021 Led HR for North America, reporting directly to the Global Senior VP of HR. Directed performance and talent lifecycle, total employee reward assessment, change management, organizational development, engagement, employee relations, talent growth, development, and coaching/mentoring.

• Conducted due diligence for the Brazilian acquisition of a 150-person workforce. Integrated Amadeus and recent acquisitions into one entity and navigated complex mergers and acquisitions to drive organizational strategic alignment.

• Supported senior leaders and global HR business partners across all regions across EMEA, APAC, Latin America, and North America for a worldwide workforce of 1K+ employees.

• Served as COVID-19 crisis management and remote work committee member as coach and leader.

• Facilitated closure of Boston office and orchestrated relocation of employees from Boston to Dallas during lockdown crisis in collaboration with executive leaders. This complex situation required careful planning and execution, highlighting my ability to navigate challenging circumstances and reassuring the team of our collective resilience.

• Led the European executive team in orchestrating a reduction in force (RIF) as a part of the corporate restructuring initiative and coordinated the departure of 363 staff members.

• Led workforce reduction effort, resulting in a 10% decrease in headcount, equivalent to 320 staff members. Achieved payback on this initiative within two years, highlighting effective cost management and resource optimization. Unisys Brazil, Director, Human Resources Latin America São Paulo, Brazil 04/2014 – 02/2018 Led a multi-country region of 3K employees and reported to the Global Chief Human Resources Officer. Ensured strict cost controls and legislative compliance. Oversaw labor relations and conducted union negotiations to resolve disagreements and maintain harmonious labor relations. Managed two facilities, a 15-person team, eight reports, and a

$2M HR budget.

• Reduced HR regional structure and associated expenses by 20% within 16 months. Integrated benefits, compensation, and retirement plans into a combined platform.

• Spearheaded a strategic diversity plan, which resulted in a 21% increase in minority hiring (DEI) and improved talent and performance management in collaboration with senior leadership and the legal team.

• Negotiated with unions to implement policies aligned with local employment laws, mitigated legal risks, and refined HR operations, resulting in a 29% cost reduction in operational costs. Additional Work Experience

Avaya Brazil, Head of Human Resources Brazil São Paulo, Brazil May 2011 - Apr 2014 Intel Brazil, Senior Human Resource Business Partner São Paulo, Brazil Mar 2009 - May 2011 Intel Corporation, Human Resource Business Partner Portland, OR Jun 2005 - Mar 2009 Empire Pacific Window (Cascade Window), Human Resource Generalist Portland, OR Feb 1999 - Jun 2005 Education and Certifications

B.A., Spanish, Minor in Human Relations, High Point University High Point, NC Portland State University - Human Resources Management Certification Human Capital Institute (HCI) - Strategic HR Business Partner (SHRBP) Certification Human Capital Institute (HCI) - Strategic Workforce Planning (SWP) Certification Hogan Assessment Certification

Technologies: Microsoft Office Suite, Microsoft Teams, Microsoft Outlook, Smartsheet, SAP SuccessFactors, Workday, Oracle/PeopleSoft, Lattice, Slack, G-Suite, ADP

Languages: Trilingual in English, Portuguese, and Spanish

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