Customer Service Technical Support
Resume:
FB FAYE JANELLE
BLANCHETTE
**************@*****.***
Midvale, UT 84047
PROFESSIONAL SUMMARY
A hardworking and reliable Business Professional focused on going above and beyond to support the team and serve clients. Trained in Business Management and offering top-notch customer service abilities. Motivated to continue to learn and grow as a Business professional in all areas of business. SKILLS
● Manage employees ● Organize inventory
● Plan sales ● Develop policies
● Problem-solving ● Orientation and training
● Multitasking ● Attention to detail
● Verbal communication
EXPERIENCE
Freelance Banquet Bartender,, May 2005 - Current, Ventura & Santa Barbara Counties, CA Event set up, food and beverages prep,
decorate bar for photoshoot, greet guests,
take care of clients and their guests throughout the duration of the event. Break down the bar and clean up.
Sales, Entrepreneur at Self, Jul 2013 Aug 2018, Los Angeles, CA Product development and demonstration, troubleshooting and technical support, sales of products at dozens of events annually which had thousands of participants in attendance with prestigious guests. Sales Expert, Guitar Center, May 2018 Apr 2020, Draper, UT 80+ Outbound calls daily, built rapport with clients, sell thousands of various products and upsell add-ons, keep exceptionally detailed customer records with daily refreshed notes, take inbound customer service overflow calls, use critical thinking to solve myriad of clients. Bar Manager, Amigos Cantina, Mar 2010 Jun 2013, Ventura, CA Developed and maintained reporting procedures for tracking sales and consumption, supervised and motivated staff to provide an incredibly unique guest experience by recognizing and awarding achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary improvements. Built rapport with vendors and completed all liquor and supply orders.
EDUCATION
Ventura College
Associates Degree (general)
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