Quality Assurance Microsoft Office
Resume:
Rosalynn Jones
979-***-**** *********@*****.*** Katy, Texas
PROFESSIONAL SUMMARY
Seasoned healthcare management professional from Common Spirit, adept in leading teams to enhance patient flow and experience. Excel in budget management, maintaining over 99% efficiency, and implementing marketing strategies. Skilled in Microsoft Office and conflict resolution, I elevate operational standards while fostering collaborative relationships across departments. Highly motivated professional well-versed in leading successful projects and teams. Proven record of planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.
SKILLS
Expert in Microsoft Office, with a focus on Excel Demonstrate a strong power of analytical reasoning Web and tech savvy, require little to no training Utilize a variety of analytical techniques to solve problem Quality Assurance Conflict Resolution Budget Management Organizational Skills Staff Training and Development Sales Management Marketing Strategy EXPERIENCE
MANAGER OF PATIENT FLOW REP, Bryan
Common Spirit, October 2019-March 2024
• Leading a team of entry levels employees to show and guide patients throughout the hospital
• Leading a Team of Transfer Techs (Coordinators) to coordinator transfers for CHI-SJHC and all sisters Facilities
• As a Leader –provide services in a safe, efficient, and courteous manner to all patients, staff, and victors
• Creates and Maintains staff schedules and manages operations for areas of responsibility
• Maintain a Budget between 99-109 %
• Provides daily staffing updates to leadership and support staff members
• Follow established departmental goals and report on a weekly, monthly, and annual basis
• Assist patients with getting in and out of vehicles as well as assist equipment
• Provide awesome customer services to staff, patients, and families/victors Work all uncovered shifts, while keeping up with daily duties roles of a supervisor for (transports and transfer center)
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Work side by side with doctors, case managers, nurses, House supervisor, Directors, food services, Evs, security, screeners, and sitters to help keep the flow of the hospital
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• Work duties are not limit.
COORDINATOR(CAREGIVER), Hearne
Temple Veteran Caregiver, June 2015-Present
• Work to facilitate patient care by assessing patient needs
• Evaluating treatment options, creating treatment
• Coordinate care; work with physicians, social workers, and women out reach groups
• Give ADL needs/ while helping a wounded Veteran. SUPERVISOR FOR CENTRALIZED PATIENT TRANSPORTER, Bryan Common spirit CHI-SJHC, June 2007-January 2019
• Leading a team of entry levels employees to show and guide patients throughout the hospital
• As a Leader –provide services in a safe, efficient, and courteous manner to all patients, staff, and victors
• Creates and Maintains staff schedules and manages operations for areas of responsibility
• Maintain a Budget between 99 / 109 %
• Provides daily staffing updates to leadership and support staff members
• Follow established departmental goals and report on a weekly, monthly, and annual basis
• Assist patients with getting in and out of vehicles as well as assist equipment
• Provide awesome customer services to staff, patients, and families/victors. EDUCATION
COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE, HEALTH CARE ADMINISTRATION
University Of Phoenix
REFERENCES
CHELSIA ELMORE
Healthcare Preparedness Coordinator
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