Customer Relations Inventory Control

Tony Kwame Kuma

**** ******** ** ************ ** 30135

Cell 678-***-****

*************@*****.***

OBJECTIVE

To obtain a position as an administrative / Customer Relations Specialist, utilizing the

academic training, skills and experience acquired through my course work and previous

job experiences. Proactive, Result oriented, and goal driven Professional.

EDUCATION

Tepa senior Secondary school 1978(Ghana)

Experience

Best customer relationship and marketing strategy

Job Title: Inventory Control Coordinator

Key Responsibilities:

● Order stock as required, in a timely manner taking account of lead times. Monitor

stock levels to ensure that minimum stock levels are maintained, and maximum

stock levels are not exceeded.

● Monitor expected future stock requirements using stock history/QLIMS.

● Inform supervisor if minimum stock level is breached or suppliers’ delivery

timelines/quality performance gives cause for concern such as price variances,

non receipts of goods and supplier issues.

● Train new starts within the department, ensuring they are trained as per the

department training matrix.

● On a monthly basis, ensure all cycle-counts are completed and stock histories for

each stock area are completed.

● Review historical inventory analysis each month to review and update minimum

and re-order stock levels in agreement with the supervisor.

● Deal with Inter-lab shipping requests when required, ordering required goods and

shipping to other QLAB locations ensuring they are billed correctly.

● Source and procure new stock items for new study launches as and when required

following the new item sourcing

procedure.

● Work closely with the Lab dept on all stock related issues to include pricing

updates, delivery delays and any other Lab stock issues that arise.

JobTitle:QualityContl,

TonyAllen company ltd

Key Responsibilities:

. C.E.O

● Collaborates in the development and the implementation of quality and food

safety improvement programs for Swift & Company suppliers.

● Coordinates and facilitates resolution of vendor quality, regulatory, and food

safety issues.

● Ensure that vendor systems / procedures / protocols are adequate to provide for

consistent raw material quality, regulatory requirements, and food safety.

● Routinely works cross functionally with groups such as Procurement, Consumer

Services, plant QA, Operations to identify vendor continuous improvement

opportunities and to achieve business objectives

● Assist in the development and the implementation of raw material specifications

by matching vendor capability with Swift & Company plant processes and

requirements.

● Provide input based on vendor capabilities in the development and

implementation of Swift & Company plant raw material evaluation procedures,

testing schemes and frequencies. Assures consistent methodology where

appropriate between Swift & Company and vendor laboratories.

● Work closely with USDA, Conducts audits on existing and potential suppliers,

issues timely reports and coordinates required follow-up actions.

Select Staffing Agency (Seasonal Project with the USPS) Every December,

from 2017

Data Entry and Customer Service Associate

● Research and resolve track routing problems

● Assist drivers

● Daily logging of track information, departure and arrival.

Awards and Honors

● Star Award, 2016

● Star Aword in good water production,2017

● Star Award in customer relations 2018

KEY SKILLS & KNOWLEDGE

● 8 years experience

● Excellent verbal and written communication skills

● Excellent customer relations and business presentation skills

● Able to effectively prioritize workloads to meet deadlines

● Strong orientation to detail and good organizational skills

● Knowledge of Microsoft Word, MS Exchange, MS Outlook, Excel, PowerPoint,

Contact this candidate