Customer Service A Team

Yvette Delgado Torres

623-***-**** **************@*****.***

Skills and Qualifications

Bilingual 2nd language is Spanish. Understand the basics of all devices. When shown how to properly use devices, can teach others to do the same. Excellent customer service skills and communication with coworkers. Patience is key when it comes to understanding new work methods, people, and rules. Use to standing for long periods of time waiting for work then a sudden rush that can last up to 2-4 hours. Work better with a team where the team has a competent supervisor or manager. Not afraid to ask questions. If possible, will answer other questions and if unknowledgeable will find help.

Work History

Kroger Phoenix Arizona

Stocker 02/2024 to 05/2024

Answer customers' questions about merchandise and advise customers on merchandise selection.

Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

Keep records of out-going orders.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

ABM Phoenix Arizona

Janitor 11/2023 to 09/2023

Clean and supply designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)

Perform and document routine inspection and maintenance activities

Carry out heavy cleansing tasks and special projects

Cooperate with the rest of the staff

LAZ Parking Phoenix Arizona

Valet Driver 02/2023 to 10/2023

Assist guests needing wheelchair transportation

Help to answer patient’s questions

Direct and control traffic flow

Detail information about patient’s vehicle

Great customer service and hospitality

Education

Maryvale High School Graduated 2016 Diploma

Phoenix Community College Attended 2016/17

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