C#

Maitham Alghamgham

Clarksville,IN

Linkedin 412-***-**** *******.**********@*****.*** GitHub Itch.io SKILLS

• C# Python Java SQL Git Azure DevOps.

• Unity Game Development Ticketing Active Directory PDQ Citrix VM

• Frontend Backend Automation Arabic, English – All professional proficiency or above CERTIFICATIONS

• Foundational C# with Microsoft Dec 2023 - Present WORK EXPERIENCE

Lloyd & Mcdaniel: Louisville, KY July 2023 – Present Desktop Support Specialist

• Efficiently resolve daily IT support tickets, addressing hardware and software issues for end- users.

• Provided expert troubleshooting for computers, laptops, tablets, and printers.

• Administered user permissions, account creation, and software installation.

• Developed and maintained IT process documentation and troubleshooting guides.

• Developed and Implemented automation script to mainstream solving user issues dropping worktime by 40%.

PERSONAL PROJECTS

Active Directory Utility C#, .NET, Active Directory, Directory Service Lib, PowerShell, .Net Mail Lib, Regex GitHub Jan 2024 – Present

• Developed a C# program that streamlines action performed for users in Active Directory.

• Check who is locked and unlocked multiple users with three keypresses.

• Manage Distribution list and group security.

• Display general information of a user in a readable format.

• Email notification to better documentation of administrative action in Active Directory.

• File logging enhances documentation of administrative action in Active Directory.

• Automated user creation in Active Directory.

• Reset the user password and validate the password meets policy requirements. Media Player C#, Windows Forms, NAudio, TagLib Jan 2024 – March 2024 GitHub

• Developed a Music Player application in C# using Windows Forms.

• Utilized NAudio and TagLib to playback audio in multiple formats and display track information.

• Saving and loading of playlists in .m3u format.

• Organized UI elements and controls with proper anchoring for dynamic resizing. Word Automation C#, Spire.doc, .NET Feb 2024 – March 2024 GitHub

• A C# program utilizing Spire.Doc library to automate tasks with Microsoft Word documents

(.doc and .docx files).

• Features include image replacement, text box detection, error handling, and file management. PDF Automation C#, Spire.office, .NET April 2024 – May 2024 GitHub

• A C# program automates the process of encrypting a document.

• Feature includes encryption with a custom password. GAME DEVELOPMENT COMPETITION PROJECTS

Kitastrophe – PUBLISHED unity, C# July 2022 – Aug 2022 RPG-Mania-Jam-2022-Summer – itch.io

• Created an RPG game where a cat protagonist gains abilities from encounters with other city animals.

• Designed user interface, player settings, audio system, and assisted with world map design. Magnus: Inter Eos – PUBLISHED unity, C# Aug 2022 – Sep 2022 LowRezJam-Summer-2022 – itch.io

• Developed a top-down 2D game where the player exterminates enemies using a flamethrower.

• Created a 64x64 resolution world setting, user interface, save and load systems, player powers save system, player controls, enemy AI, 2D decorations, dialogue system, and animations. RealmShift: Hunters - PUBLISHED unity, C# May 2023 – June 2023 Mini-Jam-113-Fusion – itch.io

• Designed user interface, implemented enemy spawn system with weather tracker, created audio system, and oversaw project development and progression. ACADEMIC PROJECTS

Virtual Voicemail Assistant: Lavaro Java, Maven, Spring Boot, JavaScript, Twilio API, ngrok, HTML Capstone Project

• Simplified voicemail management with direct links and control over which messages to listen to.

• Used Twilio API to establish a connection between phone to Twilio phone to reduce unwanted calls during work time.

• Utilized Ngrok to open a secure port tunnel for the project.

• Configured the frontend using JavaScript and HTML.

• Configured the backend using Java, Dependencies with Maven, and Spring Boot. EDUCATION

Bellarmine University: Louisville, KY Aug 2018 – May 2022 Bachelor of Art in Computer Science; Minor: Mathematics Coursework: Programming Fundamentals, Software Design & Development, Operating Systems, Data Communication & Computer Networks, Compiler Construction, Data Structures, Operating Systems, Comp Science Sem: Security & Drones, Algorithms, Discrete Mathematics, Calculus I & II

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