Worker
Resume:
Montavius Jackson
Customer service Associate - Sprouts Farmers Market
Riverdale, GA 30296
************@*****.***
Work Experience
Maintenance Technician
McDonald's-Riverdale, GA
June 2022 to March 2024
Janitorial work (restrooms, lobby, parking lot, windows, back line, stockrooms, offices), general maintenance (oil fryers, ice cream machine, McCafe machine, orange juice machine), general groundskeeping (blowing leaves, scrubbing sidewalks and asphalt, trash removal and disposal) Frozen Food Manager
Kroger-Decatur, GA
August 2021 to May 2022
Customer service, merchandising, ordering product, stocking and restocking Project Team Specialist
Best Buy-Atlanta, GA
June 2016 to September 2021
5+years of experience in merchandising, inventory, remodeling and restructuring stores, and relocating stores as well.
Customer service representative
Wendy's
March 2013 to May 2016
Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Received several wage raises and accolades in regards to my work Customer service Associate
Sprouts Farmers Market
July 2014 to December 2015
Developed a rapport with my customers. Became lovingly known as "The Singing Cashier", and kept up a ring speed of 18.75 or higher items per minute. Helped out in other departments as needed, including vitamin, bakery, deli, meat, and grocery. Received several raises and accolades in regards to my hard work.
Master Cashier/Shift Manager
The Krystal Company
September 2005 to October 2012
First and youngest Master Cashier at my store at age 16. Trained 14 new employees quarterly. Prevented store losses using awareness, attention to detail and integrity. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Earned "Top Seller" for two consecutive quarters in 2005.Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Increased store sales by 24% by upselling merchandise. Education
Associate in Science (AS) in Criminal Justice
Brown-Mackie College
June 2014 to May 2016
Greater Atlanta Adventist Academy
August 2003 to May 2007
Skills
• Upselling
• Planograms
• Merchandising
• Laundry
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