Front Desk Agent
Resume:
Jamila Addison
Florence, SC *****
*************@*****.***
Work Experience
General Cleaner
Florence-Darlington Technical College-Florence, SC March 2024 to Present
• Clean offices
• Dust
• Sweep
• Mop
• Vacuum
• Clean & restock restrooms
• Clean and wipe down break areas
• Take trash out
Front Desk Agent
La Quinta Inns & Suites-Florence, SC
October 2023 to February 2024
• Assist with guests needs and room accommodation
• Check in/check out
• Make reservations
• Answer the phone/take important calls
• Count/drop drawer
Front Desk Agent
Econo Lodge-Florence, SC
July 2023 to September 2023
Learn choice computer system
Check customer in and out
Tend to any customer needs or wants
Organize necessary files and paperwork
Housekeeping/Front Desk Clerk
Best Western-Florence, SC
January 2021 to July 2023
• Clean and disinfect all rooms assigned to me
• Make beds
• Mope
• Sweep
• Vacuum
• Stock cart
Front Desk Clerk
Motel 6-Florence, SC
March 2019 to April 2020
• Check guests in and out
• Tend to any wake up calls
• Make sure all paperwork is done
• Make sure all guests are happy and satisfied
• Room reservations online
• Receive correct payment and give correct change back if any Store Associate/Cashier
Sweet Frog Premium Frozen Yogurt-Florence, SC
August 2018 to January 2019
• Open store
• Prep bar with fresh Toppings
• Restock product and merchandise
• Run register
• Clean tables,, take trash and wash dishes
Housekeeping
Super 8 Motels-Florence, SC
November 2015 to June 2018
• Executed all housekeeping duties including Cleaning and sanitizing rooms, making sure everything is stocked and ready for guest arrival and responding promptly to all guests needs and requests. Sales Associate
H&M-Myrtle Beach, SC
June 2013 to August 2015
*Assisted an average of 40 customers per day in finding or selecting items, and provided recommendations that generated $8k in additional revenue.
*Stocked, replenished, and organized inventory with accuracy and efficiency, completing functions 10% faster then average associate.
*Achieved an average of 140% of sales goals for three consecutive months
*Managed proper and attractive merchandise display, ensuring strategic placement of products that maximized purchases.
*Provided outstanding customer service, receiving 96% in customer service feedback surveys. Sales Associate
Walmart-Florence, SC
January 2010 to December 2012
*Helped average of 50 customers per day.
*Recommended better merchandise display to management, which was implemented and resulted in 35% improved sales.
*Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up.
Education
CAS in Administrative Office Technology
Darlington Technical College - Florence, SC
January 2017 to March 2018
Diploma
Wilson High School - Florence, SC
2008 to 2011
Skills
• Retail Sales
• Computer skills
• Guest Services
• Retail Management
• Administrative experience SKILLS MS Office (1 year), Retail software (2 years), Social media (2 years)
• Sales
• RETAIL (Less than 1 year)
• Commercial Cleaning
• Hotel experience
• Store Management Experience
• MS OFFICE (Less than 1 year)
• Merchandising
• Cash Handling
• RETAIL MARKETING (Less than 1 year)
• Assistant Manager Experience
• Supervising Experience
• Front Desk
• Customer service
• Sales
• Cash handling
• Guest services
• Cash register
• POS
• Retail sales
• Windows
• Supervising experience
• Sales management
• Hotel experience
• Merchandising
• Typing
• Front desk
• Leadership
• Communication skills
• Computer skills
• Live chat
• Cleaning
• Janitorial experience
• Hospitality
Certifications and Licenses
Cosmetology License
Driver's License
Property & Casualty License
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